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Calling Insurance Daily ???

Emma2.0

By Emma2.0, in Insurance & Financing

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Emma2.0    38

Emma2.0
Posted

My paperwork was submitted to BCBSTX last Monday the 4th, but wasn’t showing in their system till Thursday. I called Friday to make sure they had all the paperwork and they confirmed they did. The customer service representative told me it could take 7-10 days for an approval. Fast forward to Monday and I decided to call and check on the status. I was then told it could be 15 business days. So my question is this, should I be calling everyday? Do they show record of every time I call? I am anxious about getting my approval, but I also don’t want to delay my approval by calling everyday.

Thanks in advance for any feedback!!

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jbond1825    10

jbond1825
Posted

They type it in there log in your file. But your calling is not going to change the outcome. They probably only have a few days a month they get there approval board together to look over stuff.

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GradyCat    3,692

GradyCat
Posted

There's no need for you to call every day. Just be patient. It takes a while.

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FatGhoul    4

FatGhoul
Posted

I have BCBSTX, too, and was just told my authorization was submitted today. They said insurance is allowed to take up to 15 days from today to approve or deny. I have heard of some people getting an approval in as little as 4 days but I'm trying not to get my hopes up.

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Emma2.0    38

Emma2.0
Posted

Thank you all for your feedback. I will practice my patience and just wait it out.

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Emma2.0    38

Emma2.0
Posted

On 02/13/2019 at 11:44, FatGhoul said:

I have BCBSTX, too, and was just told my authorization was submitted today. They said insurance is allowed to take up to 15 days from today to approve or deny. I have heard of some people getting an approval in as little as 4 days but I'm trying not to get my hopes up.

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I see the pre-authorization on the BCBSTX app but it won’t show me the status. I guess I will call Monday. I’m just anxious to know the verdict. Fingers crossed we both know soon.

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FatGhoul    4

FatGhoul
Posted

I see the pre-authorization on the BCBSTX app but it won’t show me the status. I guess I will call Monday. I’m just anxious to know the verdict. Fingers crossed we both know soon.
I know, I'm so anxious too. My pre-auth isn't showing yet. I'm sure it doesn't hurt to call. Hope we both get a surgery date soon :)

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Emma2.0    38

Emma2.0
Posted

Well I just confirmation my request for Duodenal Switch was denied because my BMI is not 50. I’m at 47.3 so I would need to gain like 16 lbs before they would approve me. It’s ridiculous and I’m not gaining 16lbs. So I am going with my backup plan of the Gastric Bypass.

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FatGhoul    4

FatGhoul
Posted

Well I just confirmation my request for Duodenal Switch was denied because my BMI is not 50. I’m at 47.3 so I would need to gain like 16 lbs before they would approve me. It’s ridiculous and I’m not gaining 16lbs. So I am going with my backup plan of the Gastric Bypass.
That's crazy! Hope you have better luck getting approved for the bypass.

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