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United healthcare Bariatric program

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On 9/20/2019 at 12:41 PM, naiad said:

Hey there! I did. Did the 6 months of nutrition visits, the physch appt and got pre approval! Great, right!? Nope. I didn’t have a COE either and went to one out of state. Still have a bill of 11k because with my plan Bariatric surgery doesn’t count under the out of pocket max. So make sure to triple ask that. I called and was told it was however did not get an official estimate and am now appealing. It’s been 3 months of appeals and all answers are no. I’m sure I’ll be on the hook for it. Ask and get written verification for it all.

I went ahead and went to Mexico for the surgery. It was five thousand dollars including my airfare. While I was unhappy with some aspects of the surgery there, I am satisfied with the surgery.

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I have UHC as well. My Optum nurse said that it would take 15 days to get approval. She said right now they are busy and I should expect that it will take the full 15 days. I currently have a date of 12/2 scheduled pending the approval.

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