Auto insurance claims
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I was rear-ended late January. The other driver was 100% at fault.
I finally got my car back at the beginning of the month, then they fixed something incorrectly and it had to go back in Friday. In the meantime, they tried to put me in a Ford Focus as a replacement. I drive an SUV. I'm a hair under 6 foot and DH is 6'5. Plus non-negotiable passengers. Fools.
I was on medication therapy for the back/muscle issues but stopped due to pregnancy, so my Dr. prescribed physical therapy (which she was going to do anyway since she wasn't seeing as much progress as she wanted with just the relaxers/pain meds/etc.). That will start this week.
Because of this accident, I'm out to the tune of about $8000 between missed work, medical bills (this one has a caveat, but for the sake of keeping it simple...), copays, etc. I just called to see about submitting my expenses and found out they pay in a single lump sum, so if I submit now, they will not cover physical therapy. And once they pay, they're allegedly "free and clear" of anything else that may come up. I'm not sure I buy this, nor am I sure they should be telling people who call. If my head falls off 3 weeks from now and 10 doctors can testify that it's because of this accident, I don't see how having processed payment for my bills removes their liability.
I asked if they planned on paying the current interest rate on my $8000 since it would be accruing interest right now if I hadn't had to spend it, and she literally laughed at me. I really wasn't kidding.
It makes me wonder -- if I was in a position where I didn't have the cash to spare, and had to use a credit card, would they pay the interest on the charges?
When they told me, "Our goal is to keep you from experiencing a change in your standard of living" they didn't add, "...one year from now." That's soooo what's not happening. If my life is supposed to be as though the accident, where are teh gains I'm missing because my 8k is elsewhere?
I've been no-fault in accidents before, and I know for a fact that things were paid as I went. I used the example with her, "So if I needed surgery and rehab, the surgery couldn't be booked for 4 months and then my rehab was 6 months, it would be 10 months before you even thought of paying anything, and I would have to foot those bils or at least pay copays, then my insurance company would have to go after you?" and she confirmed that was indeed the case.
So, so, so messed up.