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United Health Care Insurance

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I am writing this to help those whom have United Health Care. Here are the following things to know and tips:

Before reading these tips, contact UHC for confirmation that Bariatric surgery is covered under your plan. Confirm the requirements. Confirm that your surgeon and his associated hospital is In-Network (if they are not, it will be like paying for the surgery without insurance). Make sure you have an understanding of what the insurance wants to see or have done.

1) You are eligible if you have a 40 BMI or Higher / Greater than 35 BMI with Co-Morbidity.

2) Once you find your surgeon, you will have to do 6 months worth of testing, dieting and education.

3) You will have to make 6 visits (once a month). This does not include your consultation.

4) One of your visits will be with a Psychological Evaluation. This will determine your surgeons view and the insurance company's view of your case. They take a look at your mental and emotional health. They ask about your family and your support systems. They may ask you how you feel about yourself. Stay away from the negative views you may have of your body. Understand that they have seen hundreds of people like you and may have some prejudice in regards to whether you will succeed or not. Remind them that you are a person, not a statistic and bring some human to your discussion.

5) Your surgeon may require you to keep an eating and exercise journal. I use MyFitnessPal and I have a FitBit.

6) You will be asked to do an EKG to see how strong your heart is.

7) You may be asked to do a sleep study. Depending on your surgeon, it can be a requirement. In my case, the insurance company denied it. They did not deem it as a necessity.

8) You will have to do an Ultrasound which is to see if you have any issues with your liver (fatty liver disease) or other organs.

9) The next thing is an endoscopy. This requires you to head to an outpatient clinic, be sedated and have a tube stuck down your throat. I learned that I had an hiatal hernia (where part of the stomach enters the diaphragm). This can cause you heart burn. Be aware of H. Pylori. This is a bacteria that can cause ulcers and heart burn as well. It takes a lot of antibiotics to cure. Be mindful that your throats will be sore and some sharp pains may occur as they most likely scrapped some samples from your digestive tract.

10) In between these visits, you will see an dietitian and nutritionist for further help. They will slowly walk you through changing your eating habits. Be honest with them. It is very important in the long run. Also try to keep your weight lost in small amounts. If you lose too much in a short period of time, the surgeon and insurance company will feel like you can lose the remaining weight alone.

11) Your last visit will consist of an overview. The surgeon will check your weight and may discuss further with you about your feelings towards the surgery. Hopefully you are approved by the surgeon. My surgeon was great during the process. I met with him more times than anyone else. He literally kept giving my information and sites to read to understand this tool.

12) They will then submit your information to the insurance company. Now it can take up to 2 - 6 weeks for approval. I was approved in one week.

My fellow UHC Members, I hope this assist you in your endeavors. 6 months will fly by so quickly you won't even realize it.

Remember education is the key to success.

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  • I have UHC and my requirements were different except the 6 months of appointments were the same. I didn't need nutrition appointments, ultrasound, or EKG but I needed the sleep study because my neck m

  • Sleeve1stFitNext
    Sleeve1stFitNext

    I waited less than 2 weeks to get an answer. They had submitted my paperwork the same day. I believe I was approved on the 10th day of waiting. My surgery was scheduled the same day I got approval.

  • Hi all. Just want to give my experience with the UHC process. I made the decision to go this route in may of 2017. I made the call to UHC who set me up with Optum Health which is part of the ba

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And who here has united health care community plan???

I do but I also have Louisiana Medicaid also. I am just starting , I have already had 1st consult with surgeon . April 5 I see the nut

I also have UHC. My UHC nurse told me I had to have 6 consecutive nutritional visits but I could go back 2 prior years and use those appointments:) I am going to use my personal doctor.

  • 4 weeks later...
I'm glad I found this forum. I have UHC as well. I just scheduled my 1st appointment with the surgeon after have registered and done my 1st phone call with the Case Manager Nurse from UHC.
Anyone in the Tampa FL area?

I’m in pompano and have UHC choice plus. I’m still awaiting to hear from the case manager nurse


19 hours ago, newlife87 said:


I’m in pompano and have UHC choice plus. I’m still awaiting to hear from the case manager nurse

But are you already scheduled to receive the phone call? When I called to UHC they asked basic questions in order to know if I was or not a candidate for the Weight loss program and during the same call the representative scheduled my phone call with Nurse for 3 weeks later.

On 4/15/2018 at 7:40 PM, newlife87 said:

When I called they told me someone will call me...I’m gonna call back tomorrow bc it’s been a week

Did you call them?

HI, just my experience. I have UHC-Choice. MY dr's office thought I had to do the physc eval/sleep anea/6 months blah blah blah but after I got clearance from my primary I asked them to please submit. They did not want to but did- approved.

I called them and I basically wasting a week getting no where! After speaking with them yesterday I found out that I needed to go through accolade and they will be sending a referral to optum. So we begun that process.

8 hours ago, newlife87 said:

I called them and I basically wasting a week getting no where! After speaking with them yesterday I found out that I needed to go through accolade and they will be sending a referral to optum. So we begun that process.

At least you were able to finally start the process.

  • 6 months later...

Thanks for the information I was advised today by a UHC rep in addition to all you mentioned I would also need to provide UHC with a minimum of 5 years worth of morbid obesity diagnosis from my physician and that my plan only covers 70% after meeting my deductible. It has me feeling realllllly down because getting the surgery out of the country would be a cheaper out of pocket for me but what makes me pause on that is my physician is not on board with me getting the sleeve outside of the United States so I will do all I can to get it approved and If i don't get approved I will look into getting the surgery outside of the U.S.

  • 1 month later...
On ‎4‎/‎29‎/‎2017 at 11:23 PM, courtneylosing said:


I have UHC and they didn't require it.

HI, I waiting on Insurance, its day 8 pending status.. what insurance did you have? im in tx I have UHC choice plus...

Looking for UHC Choice Plus, Tx people and if you were Approved?!?

How long after submitting were you Approved?

Anyone have United Healthcare Choice Plus in TX?

Anyone get Approved with BMI over 40+ and no comorbidities?!

(my BMI is 43)*

PreopQuestoin.png.05b143b5238429492073b613da4ed79f.png!

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