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United Health Care Insurance

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I am writing this to help those whom have United Health Care. Here are the following things to know and tips:

Before reading these tips, contact UHC for confirmation that Bariatric surgery is covered under your plan. Confirm the requirements. Confirm that your surgeon and his associated hospital is In-Network (if they are not, it will be like paying for the surgery without insurance). Make sure you have an understanding of what the insurance wants to see or have done.

1) You are eligible if you have a 40 BMI or Higher / Greater than 35 BMI with Co-Morbidity.

2) Once you find your surgeon, you will have to do 6 months worth of testing, dieting and education.

3) You will have to make 6 visits (once a month). This does not include your consultation.

4) One of your visits will be with a Psychological Evaluation. This will determine your surgeons view and the insurance company's view of your case. They take a look at your mental and emotional health. They ask about your family and your support systems. They may ask you how you feel about yourself. Stay away from the negative views you may have of your body. Understand that they have seen hundreds of people like you and may have some prejudice in regards to whether you will succeed or not. Remind them that you are a person, not a statistic and bring some human to your discussion.

5) Your surgeon may require you to keep an eating and exercise journal. I use MyFitnessPal and I have a FitBit.

6) You will be asked to do an EKG to see how strong your heart is.

7) You may be asked to do a sleep study. Depending on your surgeon, it can be a requirement. In my case, the insurance company denied it. They did not deem it as a necessity.

8) You will have to do an Ultrasound which is to see if you have any issues with your liver (fatty liver disease) or other organs.

9) The next thing is an endoscopy. This requires you to head to an outpatient clinic, be sedated and have a tube stuck down your throat. I learned that I had an hiatal hernia (where part of the stomach enters the diaphragm). This can cause you heart burn. Be aware of H. Pylori. This is a bacteria that can cause ulcers and heart burn as well. It takes a lot of antibiotics to cure. Be mindful that your throats will be sore and some sharp pains may occur as they most likely scrapped some samples from your digestive tract.

10) In between these visits, you will see an dietitian and nutritionist for further help. They will slowly walk you through changing your eating habits. Be honest with them. It is very important in the long run. Also try to keep your weight lost in small amounts. If you lose too much in a short period of time, the surgeon and insurance company will feel like you can lose the remaining weight alone.

11) Your last visit will consist of an overview. The surgeon will check your weight and may discuss further with you about your feelings towards the surgery. Hopefully you are approved by the surgeon. My surgeon was great during the process. I met with him more times than anyone else. He literally kept giving my information and sites to read to understand this tool.

12) They will then submit your information to the insurance company. Now it can take up to 2 - 6 weeks for approval. I was approved in one week.

My fellow UHC Members, I hope this assist you in your endeavors. 6 months will fly by so quickly you won't even realize it.

Remember education is the key to success.

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  • I have UHC and my requirements were different except the 6 months of appointments were the same. I didn't need nutrition appointments, ultrasound, or EKG but I needed the sleep study because my neck m

  • Sleeve1stFitNext
    Sleeve1stFitNext

    I waited less than 2 weeks to get an answer. They had submitted my paperwork the same day. I believe I was approved on the 10th day of waiting. My surgery was scheduled the same day I got approval.

  • Hi all. Just want to give my experience with the UHC process. I made the decision to go this route in may of 2017. I made the call to UHC who set me up with Optum Health which is part of the ba

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To: soon2bethin17
I had a 6 month nutrition appointments, psychological evaluation,
Needed 1O% of weight gone. Im very slow to lose because of my age. I have HB, type 2 diabetic, I feel I'm active I walk 5 miles 5 times a week. I do struggle to lose weight.

  • Author
To: soon2bethin17
I had a 6 month nutrition appointments, psychological evaluation,
Needed 1O% of weight gone. Im very slow to lose because of my age. I have HB, type 2 diabetic, I feel I'm active I walk 5 miles 5 times a week. I do struggle to lose weight.



I am a slow loser as well. Mines come from having severe Endometriosis in which I take hormone blocking medication. I explained all of this to my surgeon and he made sure to add it to the reasons why the surgery would be needed. My suggestion is to call UHC. Have a list of questions available and start drilling them on what are the requirements, what happens if you cannot reach the weight lose requirement but come close. It is important to keep a track of whom you spoke with. Call multiple times to confirm the answers.

UHC was pretty consistent when it came to me. Also read up on your plan. The better you understand your plan, the easier it is to deal with the insurance company.
  • Author
3 hours ago, Grerchen57 said:

Thanks for the heads up. Also have you had your surgery yet?

No, I am not scheduled to have my surgery until March 26th. I am very excited about it. I will post as I go.

  • Author
37 minutes ago, Grerchen57 said:

I feel Im never going to get a date. But I understand the need to wait

How long have you been you trying to get approval?

  • Author
19 minutes ago, Grerchen57 said:

Sept. 2016

Your last visit should be March. I am sure you will be approved. Positive thoughts. It will work out. I know it seems so far but it is next and time is flying by.

I have UHC and my requirements were different except the 6 months of appointments were the same. I didn't need nutrition appointments, ultrasound, or EKG but I needed the sleep study because my neck measured more than 17.
I also had to register in UHC's bariatric program. It's very dependent on your individual insurance plan and surgeons requirement. I started in June and had surgery in Dec. It took 7 days to get my approval.

  • 2 weeks later...

Thank you SO much, this is immensely helpful!!! I have UHC and like Mandybb I had to enroll in the bariatric program. I've just begun the process though, my first phone consult with the bariatric nurse isn't for 3 weeks. No one has said what weight they go by, though....if I drop below 40 during my 6 month required dieting, will UHC deny me? I'm worried.

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