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Annoyed

2bsleeved26

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2bsleeved26    18

2bsleeved26
Posted

So I was approved for surgery , yayyy!!! But I can't even be too excited. I found out after calling my insurance company cause my surgeon office has been completely silent with me since my final appointment on the 22nd. I called and left a voicemail requesting a call lack for an update last week..no callback received. I called back 2x more and the coordinator either was gone for the day or she was out all together. I'm getting frustrated and want to see about setting a date so that I can coordinate my time off but I'm really at a standstill. I called once more yesterday , and convienetly she was with a patient and said she would call back..nothing since then! I don't want to keep calling and annoying them, but I'm really trying to get a move on things. I'm so annoyed and am really considering just starting over with a new dr office altogether [emoji19]

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Miss Mac    6,261

Miss Mac
Posted

Send your surgeon an email, copied to whoever manages the place. If the clinic is part of a hospital network, copy it to the Patient Advocate and Hospital Administrator. You will get your call in no time.

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leahhindi    65

leahhindi
Posted

Best of luck to you. I feel your frustration--it is a lot of hoops to jump through but just have to wait some more! With persistence you will get where you want to be! Please keep us updated on your date!

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2bsleeved26    18

2bsleeved26
Posted

Well I called once more before sending an email. She apologized and was able to set me up for June 9th. I'm both nervous and excited about my journey [emoji4][emoji4]

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SalOdyssey    441

SalOdyssey
Posted

If email doesn't work, go to the office. Kinda hard to ignore or forget you then.

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asiruam87    6

asiruam87
Posted

My husband and I switched doctors and we can't be happier. This is a major life choice and we think we want the best support system available. Best of luck

Sent from my SM-T550 using the BariatricPal App

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2bsleeved26    18

2bsleeved26
Posted

I really do not have to start over with another doctor u can explain to them what's going on and what u want to do.U might can pick up where u left off. Good luck

Sent from my SM-N910P using the BariatricPal App

I was able to speak with someone and I am now scheduled for the 9th. Thanks for your kind words. I'm hoping there are no more issues going forward :)

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Go To Topic Listing PRE-Operation Weight Loss Surgery Q&A

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    • Eve411

      Eve411

      April Surgery
      Am I the only struggling to get weight down. I started with weight of 297 and now im 280 but seem to not lose more weight. My nutrtionist told me not to worry about the pounds because I might still be losing inches. However, I do not really see much of a difference is this happen to any of you, if so any tips?
      Thanks
      · 0 replies
      1. This update has no replies.
    • Clueless_girl

      Clueless_girl

      Well recovering from gallbladder removal was a lot like recovering from the modified duodenal switch surgery, twice in 4 months yay 🥳😭. I'm having to battle cravings for everything i shouldn't have, on top of trying to figure out what happens after i eat something. Sigh, let me fast forward a couple of months when everyday isn't a constant battle and i can function like a normal person again! 😞
      · 0 replies
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    • KeeWee

      KeeWee

      It's been 10 long years! Here is my VSG weight loss surgiversary update..
      https://www.ae1bmerchme.com/post/10-year-surgiversary-update-for-2024 
      · 0 replies
      1. This update has no replies.
    • Aunty Mamo

      Aunty Mamo

      Iʻm roughly 6 weeks post-op this morning and have begun to feel like a normal human, with a normal human body again. I started introducing solid foods and pill forms of medications/supplements a couple of weeks ago and it's really amazing to eat meals with my family again, despite the fact that my portions are so much smaller than theirs. 
      I live on the island of Oʻahu and spend a lot of time in the water- for exercise, for play,  and for spiritual & mental health. The day I had my month out appointment with my surgeon, I packed all my gear in my truck, anticipating his permission to get back in the ocean. The minute I walked out of that hospital I drove straight to the shore and got in that water. Hallelujah! My appointment was at 10 am. I didn't get home until after 5 pm. 
      I'm down 31 pounds since the day of surgery and 47 since my pre-op diet began, with that typical week long stall occurring at three weeks. I'm really starting to see some changes lately- some of my clothing is too big, some fits again. The most drastic changes I notice however are in my face. I've also noticed my endurance and flexibility increasing. I was really starting to be held up physically, and I'm so grateful that I'm seeing that turn around in such short order. 
      My general disposition lately is hopeful and motivated. The only thing that bugs me on a daily basis still is the way those supplements make my house smell. So stink! But I just bought a smell proof bag online that other people use to put their pot in. My house doesn't stink anymore. 
       
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      BeanitoDiego

      Oh yeah, something I wanted to rant about, a billing dispute that cropped up 3 months ago.
      Surgery was in August of 2023. A bill shows up for over $7,000 in January. WTF? I asks myself. I know that I jumped through all of the insurance hoops and verified this and triple checked that, as did the surgeon's office. All was set, and I paid all of the known costs before surgery.
      A looong story short, is that an assistant surgeon that was in the process of accepting money from my insurance company touched me while I was under anesthesia. That is what the bill was for. But hey, guess what? Some federal legislation was enacted last year to help patients out when they cannot consent to being touched by someone out of their insurance network. These types of bills fall under something called, "surprise billing," and you don't have to put up with it.
      https://www.cms.gov/nosurprises
      I had to make a lot of phone calls to both the surgeon's office and the insurance company and explain my rights and what the maximum out of pocket costs were that I could be liable for. Also had to remind them that it isn't my place to be taking care of all of this and that I was going to escalate things if they could not play nice with one another.
      Quick ending is that I don't have to pay that $7,000+. Advocate, advocate, advocate for yourself no matter how long it takes and learn more about this law if you are ever hit with a surprise bill.
      · 0 replies
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