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Annoyed

So I was approved for surgery , yayyy!!! But I can't even be too excited. I found out after calling my insurance company cause my surgeon office has been completely silent with me since my final appointment on the 22nd. I called and left a voicemail requesting a call lack for an update last week..no callback received. I called back 2x more and the coordinator either was gone for the day or she was out all together. I'm getting frustrated and want to see about setting a date so that I can coordinate my time off but I'm really at a standstill. I called once more yesterday , and convienetly she was with a patient and said she would call back..nothing since then! I don't want to keep calling and annoying them, but I'm really trying to get a move on things. I'm so annoyed and am really considering just starting over with a new dr office altogether [emoji19]

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Send your surgeon an email, copied to whoever manages the place. If the clinic is part of a hospital network, copy it to the Patient Advocate and Hospital Administrator. You will get your call in no time.

Best of luck to you. I feel your frustration--it is a lot of hoops to jump through but just have to wait some more! With persistence you will get where you want to be! Please keep us updated on your date!

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I really do not have to start over with another doctor u can explain to them what's going on and what u want to do.U might can pick up where u left off. Good luck

Sent from my SM-N910P using the BariatricPal App

I was able to speak with someone and I am now scheduled for the 9th. Thanks for your kind words. I'm hoping there are no more issues going forward :)

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