My surgery scheduler sucks !

April 29, 201610 yr

I've been approved for over 2 weeks , and I'm trying to get my surgery date , but I have the surgery scheduler from hell ! She acts as though scheduling my surgery is not within her job description ! Idk what to do I really wanted to have my surgery before my 25th birthday but the chances of that happening are looking pretty scarce .

I've had such a great experience with everyone else in that clinic but this lady has a stick up her butt or something ....I'm thinking of going to the office manager or walking into the clinic to schedule .... U can't ignore me if I'm right in your face ...RIGHT ? I digress !

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Miss Mac
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Created 10 yr10 yr
Last Reply 10 yr10 yr

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April 29, 201610 yr

Do what you gotta do and don't back down until you have a date!

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April 29, 201610 yr

I had issues with my surgeon's office staff. A Med assistant called me and told me I would have to have an "EGD with a specialist or I could just opt to have a bypass" like it was no big deal. Threw me for a loop, I had no desire for a bypass and thought my WLS option was over. I ended up calling a GI doc on my own and a week before my GI appt the office manager from my surgeon's office called to tell me all of my preop stuff was about done and wanted to know when I wanted to schedule my sleeve! I told her what had transpired about a month before and she was livid. She said no one should've ever told me that save for my surgeon or his NP. Then I had one more instance with a message not being delivered to the nutritionist and I was done! I spoke again to the office manager and that's how I ended up with direct numbers to the Office manager and nutritionists offices. Please call and ask for the office manager, hear how they stammer. I even work at this trauma center and kept thinking how the hell do they treat other folks? Now they roll out the red carpet when I have an appt! Sometimes Dr's don't know they have an office issue unless someone tells them. You could save someone else some grief down the line.

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