precertification problems

[juny 93]

Ok... anyone else call their insurance about the status of their pre-certification? I called today just to make sure it was there never thinking it wouldn't have already been there because the woman called me 10 days ago. Ok fine.

They got the precertification today. TODAY!

I was told its going to take 2 business days from the date they got the clinicals in. ok fine....did they get the clinicals in? um....no... but that just means they haven't been uploaded and there's no real way to tell until monday.

back to 2 business days..... 2 business days=Feb 5...guess whose surgery is on Feb 5?

YEP

I'm a little pissy about having everything cancelled since I put in my pto and fulfilled every part that I was asked: the diet, exercise, the monthly visits to the nut, the psych, the ekg, bloodwork, stress test, buying all the post op meds, the liquid diet WITHOUT CHEATING. I've had this surgery date for 4 months!

But to know that I could have dinner tonight would make it a little less crappy.

It says right on my insurance card that my benefits will be reduced if I don't precertify and just who's going to cover that because they dropped the ball...me? yeah no.

I just feel like i've put a he|| of a lot of work in and to have the hospital fumble it this way pisses me off beyond belief right now.

lovely I'm in a full blown rant now. This weekend is going to suck.

[ISleevedIt 379]

Maybe you can call your surgeon about it because that messes up their schedule also. Your doctor may be able to make sure your paper work is in place for Tuesday. Hope it all works out for you. Maybe you shouldn't mess up any pre-op diet since there still a chance you could have the surgery.

[juny 93]

Yeah I'm sticking w/ it through monday. but I really thought everything was far more certain than it feels right now. I'm just so disappointed.

[InMyNext30Years! 42]

I am sorry this happen to you too! My surgery was 1/28 and canceled not because I didn't so something because someone (no one will take the blame) didn't file the paperwork correctly. No my surgery was rescheduled for this monday 2/4 and I'm still waiting for the approval again with all the right info this time! I can not trust anyone.but myself! I had to call myself to figure this all out too! Hang in there! I understand what you are going through!