Can't Log In On New Ipad

[icon23 273]

Just got a new iPad (4th gen) and I am unable to log in to the VST app from it. The ony place I can get the login button to appear is under "Current Threads", but when I click on the login button it does not respond. I also can't look at the Forums tab--it also does not respond when I click on it. All of this worked fine on my 1st gen iPad.

[Alex Brecher 10,494]

Just got a new iPad (4th gen) and I am unable to log in to the VST app from it. The ony place I can get the login button to appear is under "Current Threads", but when I click on the login button it does not respond. I also can't look at the Forums tab--it also does not respond when I click on it. All of this worked fine on my 1st gen iPad.

Are you running the latest version of our app ?

Can you try restarting the app ?

Let me know what happens please.

[Alex Brecher 10,494]

Your issue might be part of a confirmed bug! You need to start the app in portrait mode.

Let me know if this fix works for you until we roll out an update:

1. Press home button

2. Double tap home and press and hold on our App until it wiggles and then tap X (I.e. kill app)

3. Hold iPad in portrait mode (short end of iPad on top and bottom)

4. Run app again.

[icon23 273]

Your issue might be part of a confirmed bug! You need to start the app in portrait mode.

Let me know if this fix works for you until we roll out an update:

1. Press home button

2. Double tap home and press and hold on our App until it wiggles and then tap X (I.e. kill app)

3. Hold iPad in portrait mode (short end of iPad on top and bottom)

4. Run app again.

This totally worked! Thanks!