So angry at dr office staff

[bnic2002 5]

So I have tachycardia. Had it for years. A cardiologist told me to meditate. My dr.s staff called today and said they have to delay surgery due to my cardiology dr says I smoke. I happily quit 2 years ago. My dr's appt scheduler basically called me a liar and said I need a nicotine test. I asked her to look at the dates and she realized the report is 2 years old. So frustrated. She said she would email me paperwork for surgery on the 1st, but didn't

I feel like she is going to "tell" on me to dr. Uugg

[Kat0000 124]

Well its the 18th and I would of called someone or went to the office long ago. AND what is she going to tell on.... that you smoked 2 yrs ago.. confused

[bnic2002 5]

Well its the 18th and I would of called someone or went to the office long ago. AND what is she going to tell on.... that you smoked 2 yrs ago.. confused

I agree, I have been contacting them daily. I am a cash patient. I feel that they are just pushing me thru. Just really nervous. My insurance has a bariatric exclusion. I know if I went through insurance every thing would be checked.

[Creekimp13 5,838]

1 hour ago, bnic2002 said:

I feel like she is going to "tell" on me to dr. Uugg

Since she's the one making the error and inconveniencing you....perhaps you should tell the doctor on her instead?

Not maliciously, of course, but doctors do appreciate polite feedback on how their staff is doing.

[MIZ60 1,291]

3 hours ago, bnic2002 said:

So I have tachycardia. Had it for years. A cardiologist told me to meditate. My dr.s staff called today and said they have to delay surgery due to my cardiology dr says I smoke. I happily quit 2 years ago. My dr's appt scheduler basically called me a liar and said I need a nicotine test. I asked her to look at the dates and she realized the report is 2 years old. So frustrated. She said she would email me paperwork for surgery on the 1st, but didn't

I feel like she is going to "tell" on me to dr. Uugg

Do they not need a more current report from the cardiologist than 2 years ago? I saw one and also had a chemical stress echo less than 3 months before my surgery. Of course if you are paying cash perhaps it is not needed at all but if the doctor requires the nicotine test you are going to have to do it.

The scheduler being rude and unhelpful is bound to have a supervisor so call them tomorrow and let them know you have not received your paperwork...avoid being accusatory and speak calmly since that will help your cause more.

Good for you to quit 2 years ago....I quit almost 9 years ago and so glad I did. Good luck!!

Edited July 19, 2018 by MIZ60