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Tell me this is a joke.... so angry!

So after being on my preliquid diet for seven days and just about to get ready to start my full liquid diet, my insurance tells me that the center where I'm having my surgery is not a blue point facility so it won't be approved. I am livid. I called my drs office and they call the insurance company and they say that's bs we have it on record that you told us this facility was approved and that it did not have to be a blue point facility. So now my surgeon and office manager are trying to get in contact with the medical director over the insurance to figure something out. I don't know what to do all I feel is anger and like eating. I ask them should I continue my liquid diet or should I stop she says its your call. I am blown by this, literally three days before my surgery, I have made plans with my job and everything, like what kind of crap is this. BCBS Anthem... Literally trying to find a reason to deny me how low of them. Everything else fits and I'm approved but now its my hospital that doesn't work for them how ridiculous and its a center of excellence

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Omg that is terrible. I'd be devastated!

That sounds horrible but you know what it's the cards you were dealt with at the moment hang in there please please hang in there!

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I'm sorry that's awful, I understand because the 1st day I started my liquid diet back in October my dr office called that my insurance denied it. Omg I was so upset and it made me eat even more. Now my surgery got approved for medical issues on Dec 7 so don't loose the faith. Good luck

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I have BCBS also. I had to have my surgery at Blue Center of Excellence also. The good thing is I had decided to use surgeons there to begin with and am not disappointed at all. We have a local doctor that does this surgery occasionally but the surgeons at the Blue Center (which was about 30 miles away) do approximately 300 of these a year. I appreciated the thoroughness. I am 63 and was checked by a cardiologist and pulmonary doctor, pre-op and post-op I've seen a psychiatrist, dietician, and a fitness/exercise specialist. My surgeon's office is in the same hospital as the surgery was performed. One whole floor is dedicated to bariatric patients and the nurses all know exactly how to handle any situation. It can be frustrating with all the hoops you have to jump through but hang in there. It is so worth it!

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My surgeon is at a center of excellence which is why I'm so confused he performs tons of surgeries a year and is the hospital as well. What my insurance is telling me isn't adding up. But I'll know more Monday. Until please just pray for me to have a positive outcome

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I had a mildly similar disappointment. I was scheduled for surgery Nov 4th, went the whole 9 yards, did everything I was suppose to do, work was aware, family was prepared, it was happening. Then MORNING OF my surgery I get a call from my surgeon telling me that my surgery was canceled due to a scheduling error and they'll try to fit me in sooner. I was finally scheduled for Nov. 30th, I was absolutely devastated, CURRENTLY STILL REALLY ANNOYED. I am about one week into recovery, but if it was done on Nov. 4th I'd be a month post op and over this part of the recovery stage. Rawr!

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I had a mildly similar disappointment. I was scheduled for surgery Nov 4th, went the whole 9 yards, did everything I was suppose to do, work was aware, family was prepared, it was happening. Then MORNING OF my surgery I get a call from my surgeon telling me that my surgery was canceled due to a scheduling error and they'll try to fit me in sooner. I was finally scheduled for Nov. 30th, I was absolutely devastated, CURRENTLY STILL REALLY ANNOYED. I am about one week into recovery, but if it was done on Nov. 4th I'd be a month post op and over this part of the recovery stage. Rawr!

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Tell me about it. I would be having surgery in a few hours. Now I'm not even sure when it will be. I'm hoping sometime next week. But for now all I can do is pray and be patient. And congrats by the way. I hope your recovery is going well for the most part. Can't wait to on the other side

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I feel your pain, had similar problem with my insurance and ended up 2 weeks on liquids because I knew it could be approved any time.

I chose to stay on the liquids and take my chances instead of having to start it all over.

I am now 3 months from my surgery and I am glad I stuck with the liquids to avoid more delays than needed.

Good luck and hope it all works out well for you.

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Edited by lunnah

BCBS did the same thing to me. Luckily my surgery date is still two or three months out. it ended up that they made a mistake the letter "just gets printed" so I contacted the insurance company. after several hours of research to figure who to call. There is an insurance coordinator at the facility that you were going to get the surgery done at contact that person and they will tell you who to contact at Blue Cross Blue Shield. BCBS finally said that it was an approved facility

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Edited by lghngmyassoff

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