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Waiting on Dr. Office to submit to insurnace

baileyj908

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baileyj908    37

baileyj908
Posted

I feel like the approval process is never ending. When I had my last weight management class I was told I would have an answer in about 2 weeks. I called my insurance today and they said they haven't received anything yet. I called and left a message at my doctor office. I just got a call back and the office manager said she sent my info to the "Surgical pre cert department" on Nov. 3. They will be the ones to submit to my insurance and that I should have an answer by the end of the month. She can't tell me when they will send it. Only they send out stuff based on surgery dates. No one ever said anything about someone else submitting by paperwork (I was told she does) so this was the first I heard of it. If they would have just said that in the beginning I would not keep calling and checking. Hoping the process goes quicker because I am stressed because I am supposed to have surgery on the 18th of December. I'm worried if anything is wrong and I am not approved the fist time my paperwork is actually submitted to insurance - I will not have time to fix it.

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momofsparky    23

momofsparky
Posted

I feel your pain ! The same thing happened to me.... I was done with all my requirements in oct 17 and today , after I bugged the dr office about 10 times it was finally submitted. Insurance had sent a request for more info on oct 28th and today they sent it in. Took so long I consider switching dr offices. But I heard back already insurance has approved so I'm happy! Now to get the Egd and surgery scheduled!!

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baileyj908    37

baileyj908
Posted (edited)

I feel your pain ! The same thing happened to me.... I was done with all my requirements in oct 17 and today , after I bugged the dr office about 10 times it was finally submitted. Insurance had sent a request for more info on oct 28th and today they sent it in. Took so long I consider switching dr offices. But I heard back already insurance has approved so I'm happy! Now to get the Egd and surgery scheduled!!

Congrats on your approval. It's just so frustrating. I have only a little over 1 mnth until my surgery day and they know I'm on a time limit because of work schedule - I want to be like just send it in already lol

Edited by baileyj908

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Amy Wolfe    49

Amy Wolfe
Posted

I did most of the work. I got approved in 5 days. Thank god

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Go To Topic Listing PRE-Operation Weight Loss Surgery Q&A

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    • BeanitoDiego

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      Oh yeah, something I wanted to rant about, a billing dispute that cropped up 3 months ago.
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