Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Awaiting approval - Cigna



Recommended Posts

Wow....I'm so happy for all that were approved by cigna...congrats and good luck!! I however, was not that lucky. I was denied and then my surgeon had a peer to peer on Thursday...DENIED!!! My BMI is 32.5 so basically it was cut and dry, no sleeve If under 35 even with co mortalities. I actually cried to the poor surgical coordinator...my band was removed sept 19 and I have gained almost 30 lbs! So, I have to gain 20 more to get the sleeve, maybe, or I can probably get another band...wtf!!!! I was told that there is no appeal once the peer to peer has happened....can I appeal???

Share this post


Link to post
Share on other sites

Yes, Peachee, go ahead and submit a written appeal however because of your BMI and lack of co-morbidities I don't know that they will approve :-( so sorry!

Share this post


Link to post
Share on other sites

Ty becweaves...I do have co mortalities...hpb, rheumatoid arthritis & degenerative disk disease. I wa seriously thinking about going back to the band but honestly, I don't want too...ate Soup for the last 6 years and made excuses on going out to dinner thousands of times! Also, I am now reading reports that the band is being linked to RA. I received the letter of denial and I'm going to appeal....any wording suggestions for my letter?

Share this post


Link to post
Share on other sites

I would document all the issues you have. Including starting weight all those years ago and that by removing the sleeve without another tool will just cause regain.

Make sure that you clearly document what issues you have that are weight related - asthma, sleep apnea.

Tell them what will be resolved with continued weight loss.

You must appeal factually and not with your heart

You should include all the health outcomes you can muster as CIGNA is a health services company not an insurance company.

Appeal to the healthy goal of theirs.

How much more you will cost them if you gain weight.

Can never hurt.

Further - call Cigna. Is your plan paid for by an employer? Ask if the employer has an aso account. If yes- talk to your hr people and see who at yor company makes insurance decisions

Cigna is just the servicing company. Your employer is who is ultimately paying. Hope that makes sense

Share this post


Link to post
Share on other sites

Great...very helpful. My plan is through my employeer...never thought of calling HR...great idea. When you say appeal to the healthy goal of theirs , what does that mean...are you referring to the vitality points and healthy lifestyle they push down our throats?

Share this post


Link to post
Share on other sites

Wow....I'm so happy for all that were approved by cigna...congrats and good luck!! I however, was not that lucky. I was denied and then my surgeon had a peer to peer on Thursday...DENIED!!! My BMI is 32.5 so basically it was cut and dry, no sleeve If under 35 even with co mortalities. I actually cried to the poor surgical coordinator...my band was removed sept 19 and I have gained almost 30 lbs! So, I have to gain 20 more to get the sleeve, maybe, or I can probably get another band...wtf!!!! I was told that there is no appeal once the peer to peer has happened....can I appeal???

The pier and pier does not stop there! Believe me i went trough it! Go to the final step keep fighting

Share this post


Link to post
Share on other sites

Yes they are a health promotion machine. Make sure you cram it down their throats

Share this post


Link to post
Share on other sites

@@peacheeie I have a letter that I used for my appeal that I can send you. Send me your email address and I will send you what I used

Edited by becweaves

Share this post


Link to post
Share on other sites

Also read page 3 of my earlier post of cogna medical policy. You must document the failure of the band.

It says nothing about your bmi requirement.

Read it carefully. In your appeal use those requirements and answer how you meet that bullet

Share this post


Link to post
Share on other sites

Also, I am now reading reports that the band is being linked to RA. I received the letter of denial and I'm going to appeal....any wording suggestions for my letter?

I haven't heard about the band being linked to RA. However, having RA is what kept me from pursuing the band. My insurance said they wouldn't approve the band due to my existing autoimmune disease (my immune system would eventually attack the band), so it was sleeve or bypass. I am going to be sleeved this month. Good Luck with your appeal.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • Aunty Mamo

      Iʻm roughly 6 weeks post-op this morning and have begun to feel like a normal human, with a normal human body again. I started introducing solid foods and pill forms of medications/supplements a couple of weeks ago and it's really amazing to eat meals with my family again, despite the fact that my portions are so much smaller than theirs. 
      I live on the island of Oʻahu and spend a lot of time in the water- for exercise, for play,  and for spiritual & mental health. The day I had my month out appointment with my surgeon, I packed all my gear in my truck, anticipating his permission to get back in the ocean. The minute I walked out of that hospital I drove straight to the shore and got in that water. Hallelujah! My appointment was at 10 am. I didn't get home until after 5 pm. 
      I'm down 31 pounds since the day of surgery and 47 since my pre-op diet began, with that typical week long stall occurring at three weeks. I'm really starting to see some changes lately- some of my clothing is too big, some fits again. The most drastic changes I notice however are in my face. I've also noticed my endurance and flexibility increasing. I was really starting to be held up physically, and I'm so grateful that I'm seeing that turn around in such short order. 
      My general disposition lately is hopeful and motivated. The only thing that bugs me on a daily basis still is the way those supplements make my house smell. So stink! But I just bought a smell proof bag online that other people use to put their pot in. My house doesn't stink anymore. 
       
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      Oh yeah, something I wanted to rant about, a billing dispute that cropped up 3 months ago.
      Surgery was in August of 2023. A bill shows up for over $7,000 in January. WTF? I asks myself. I know that I jumped through all of the insurance hoops and verified this and triple checked that, as did the surgeon's office. All was set, and I paid all of the known costs before surgery.
      A looong story short, is that an assistant surgeon that was in the process of accepting money from my insurance company touched me while I was under anesthesia. That is what the bill was for. But hey, guess what? Some federal legislation was enacted last year to help patients out when they cannot consent to being touched by someone out of their insurance network. These types of bills fall under something called, "surprise billing," and you don't have to put up with it.
      https://www.cms.gov/nosurprises
      I had to make a lot of phone calls to both the surgeon's office and the insurance company and explain my rights and what the maximum out of pocket costs were that I could be liable for. Also had to remind them that it isn't my place to be taking care of all of this and that I was going to escalate things if they could not play nice with one another.
      Quick ending is that I don't have to pay that $7,000+. Advocate, advocate, advocate for yourself no matter how long it takes and learn more about this law if you are ever hit with a surprise bill.
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      Some days I feel like an infiltrator... I'm participating in society as a "thin" person. They have no idea that I haven't always been one of them! 🤣
      · 0 replies
      1. This update has no replies.
    • ChunkCat

      Thank you everyone for your well wishes! I totally forgot I wrote an update here... I'm one week post op today. I gained 15 lbs in water weight overnight because they had to give me tons of fluids to bring my BP up after surgery! I stayed one night in the hospital. Everything has been fine except I seem to have picked up a bug while I was there and I've been running a low grade fever, coughing, and a sore throat. So I've been hydrating well and sleeping a ton. So far the Covid tests are negative.
      I haven't been able to advance my diet past purees. Everything I eat other than tofu makes me choke and feels like trying to swallow rocks. They warned me it would get worse before it gets better, so lets hope this is all normal. I have my follow up on Monday so we'll see. Living on shakes and soup again is not fun. I had enough of them the first time!! LOL 
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      Still purging all of the larger clothing. This morning, a shirt that I ADORED wearing ended up on top. Hard to let it go, but it was also hard to let go of those habits that also no longer serve my highest good. Onward and upward!
      · 0 replies
      1. This update has no replies.
  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×