Is the new iPhone app out yet? Do I need to uninstall and reinstall when it's released? Can I get it from the link at the bottom of this site? Eager for the conversation reply fix.

Just downloaded new app yesterday and it keeps freezing.

I hate to complain as I know that this site is free to me. But I have to agree that I won't be logging on anymore from my cell. It freezes constantly and drains my cell phone battery. I hope there is a fix soon.

I hate all the ads and it keeps freezing

I downloaded the app on my iphone 4s yesterday; since then, I am unable to use it due to lockups and crashes. I had to try several times to get to this section. I am having to use Safari now.

If possible, please send me your crash reports via email to alex@BariatricPal.com. It'll help us troubleshoot your issue. You can find the crash log for iOS by following steps:

• Sync your device to iTunes.

• Find the crash log under the path...

  For MAC:

  /Users//Library/Logs/CrashReporter/MobileDevice//

  For Windows 7 / Vista:

  C:UsersAppDataRoamingApple computerLogsCrashReporterMobileDevice

  For Windows XP:

  C:Documents and SettingsApplication DataApple computerLogsCrashReporter

What about android Alex? I don't think it's as bad as the iPhone but it happens enough

We should have the app crashing issues resolved later today. We really appreciate everyone's feedback and patience while we troubleshoot the reported issues.

Alex it looks like everything is working much better. Thank!

Summer

No it isn't. Still freezing

We're waiting in queue for Apple to release our next iOS version which allows us to fix these issues. Nothing has been fixed or resolved yet. I really appreciate everyone's patience.....

I like the new app and don't mind the pop ups and It doesn't freeze up or crash for me. The only thing I don't like is that some of the ads are almost x rated and I don't like to see them.

My apologies. I was able to read two whole threads yesterday without it freezing so I assumed that the problem was fixed.

I was awake about 2:30 this morning unable to sleep and found that it is still freezing. I guess I jumped the gun on that one lol

The freezing issue is much better recently on my iPhone. I find it enjoyable again to peruse and not be frustrated. Thanks

I'm finding it to be much better too

Anyone still having issues with our app ?

I just set a record! Opened three threads and replied to one and no lockup!!! ????. Thanks, Alex!