Can I smack someone?

[DangerousD 77]

I was finally approved last Tuesday. I was the one who called my insurance coordinator to tell her. She then assured me that she would call me back on Wed. to set up the actual surgery date. So far, it is now Friday. No date and no call back. I realize she is busy with others, but if you say you are going to tell someone that you will call someone back on a certain date, you really should. So, she is still the number one person to be smacked. grrrrr

[kvdme 64]

I had the same thing. There bedside manner is terrible... Aren't we the customers????

[DangerousD 77]

I had the same thing. There bedside manner is terrible... Aren't we the customers????

I think someone has it right. After so long, and jumping through so many hoops, they have us now. It just is the most frustrating part of the whole process. But I finally got a date. and no longer have to deal with her. Yeah!