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My poor experience with A Lighter Me
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So yesterday I wrote that I was happy with my decision. Today...not so much. I am at the Marriott where I've been since yesterday morning. Like everyone else who's had the surgery, I left Mi Doctor Hospital with a drainage tube. The staff at the hospital did not change the dressing, so I awoke from a nap yesterday to find that I had bled through the bandages and soiled my clothes, the sheets, the comforter, and a couple of the pillows. I immediately contacted the driver, Abraham, who told me this was normal (I highly doubt it) and that someone would be there later to remove the drain. He also told me to change the dressing myself. I attempted to do that with the thin gauze they had given me, but I promptly bled right through that within the hour. I spent the rest of the evening with a hand towel pressed against the wound. By this morning, that too was soaked.
When I awoke this morning, I promptly called both Abraham and Janese Pitcher, the Patient Coordinator. Abraham promised to be in touch with someone and call me back within 15 minutes. After an hour had passed, I called him back and got the same story. In the interim, I placed two telephone calls to Janese on both her mobile and work telephones but I never heard back from her. As of this writing (12:22pm) no one from A Lighter Me has followed up with instructions, questions, concerns, or anything about the issue. I am both shocked and appalled at this, considering that prior to the surgery (I.e, before I paid the balance), I could get ahold of Janese at the drop of a dime.
Rather than take a taxi back to the hospital (which is what I was planning to do, I took a taxi (with some new friends who were also here to be sleeved) to Walmart and got some new gauze, bandages, and Mexican neosporin. Who knows when this drain will be taken out? I just want it to be clean and sanitary while it's in.
If there is a silver lining to this story, my new friends and I stopped at Yogurt Bling (think Pinkberry) after we left Walmart. I got the tiniest bit of frozen yogurt,which I was unable to finish. So this sleeve thing is actually working!!