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Excited.. mad....READY!!!

stephwellman

By stephwellman, in LAP-BAND Surgery Forums

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stephwellman    131

stephwellman
Posted

My doctor submitted my documentation on Friday 6/28/13 to the insurance. I called my insurance that Tuesday to see if they received it and they said they hadn't and that I should call back when it's been 7 days after the submission.. so I called back Friday they still hadn't got it.. I called back 7/9 nope still hadn't got it... I called today " yes ma'am we received it on 6/28/13 as a fax and you was approved on 7/1/13..... This really made me mad that they didn't tell me before but never the less I'm super excited to get my band!

pastor o, MinnesotaDreaming165, chasingadream and 1 other reacted to this

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rmalikone    108

rmalikone
Posted

Incompetency, seen my fair share of it on this journey

staceyhearn79 and stephwellman reacted to this

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NWgirl    574

NWgirl
Posted

you also have to remember the department that receives the faxes isn't the normal customer service department you call with questions, so it may not be incompetency in so much as the computer system for one department doesn't update with another department's info.

Anyways, CONGRATS!

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staceyhearn79    26

staceyhearn79
Posted

I know exactly how you feel! I was so anxious than finally got the call and I was approved rite away but I was only approved during a certain time frame so even after approval I had to wait a month for surgery. Mine was 2 weeks ago...but anyways Congrats & I wish you luck on your journey!

pastor o reacted to this

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stephwellman    131

stephwellman
Posted

Thank you guys! I called the same department each time for information that's the thing that ticked me off the most but but hey I got APPROVED!!! So what happens now?

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NWgirl    574

NWgirl
Posted

Thank you guys! I called the same department each time for information that's the thing that ticked me off the most but but hey I got APPROVED!!! So what happens now?

I would assume your surgeon's office will call when they get the official approval paperwork. You can always try calling to see if they've received it and see if you can schedule all required pre-op appointments

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stephwellman    131

stephwellman
Posted

OK thanks do you know how many appointments they usually make you go to.

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NWgirl    574

NWgirl
Posted

I only had to go to the pre-op class prior to surgery. Because my surgeon also does sleeve and bypass and has specific days she operates on all surgeries, it took about a month from approval to have the actual surgery.

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myshine84    33

myshine84
Posted

OK thanks do you know how many appointments they usually make you go to.

Hey girly I have my surgery the 31st of July! I have to go to a pre op appointment on the 17th. I have no idea what's gonna happen at the seminar! But you should get a call from your surgeons office for your surgery date!

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stephwellman    131

stephwellman
Posted

OK the coordinator lady for the surgeon only works on Fridays ::.roll eyes.:: good thing tomorrow is Friday! And congrats on your banding!

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myshine84    33

myshine84
Posted

OK the coordinator lady for the surgeon only works on Fridays ::.roll eyes.:: good thing tomorrow is Friday! And congrats on your banding!

Thank you

Sent from Samsung galaxy tab using lapband talk

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