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United healthcare Bariatric program

Hi, so I'm new to this site, but I decided back in may I wanted to do wls, when I first talked to my insurance company about requirements I met all of them, so I picked a Dr. and got my consultation date. Then when I was speaking to them about something completely different I decided to ask about requirements again. Good thing I did because the first time I asked they failed to tell me I must do their bariatric program and get surgery at one of their hospitals of excellence. The only problem was there is not one in my state. However they reimburse me for travel expenses. It was just so frustrating because I was excited to begin with my consultation and everything. Now I feel like I'm starting all over again. I'm pretty nervous about having to do it through their program and want to know if anyone here has done United healthcare's bariatric program and how that went for you?

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I have UHC i was told a 6 month wait, however, my doctors office called and they said that i did NOT need a six month wait. My insurance also told me my doctor was out of network, and a second time told me he was in. With UHC research your plan in and out and work closely with the billing manager at the facility you chose.

ByeByeLbs

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I also have UHC. I enrolled in the Bariatric program but I am still completely confused about the out of pocket costs I will have. The nurse has not been very helpful when it comes to that component, and UHC customer service is vague. They keep saying it, "depends on my doctor!" Im thankful I have an appointment tomorrow to discuss these concerns.

I agree uhc is very vague and not helpful. I haven't even thought about out of pocket expenses yet...hopefully it isn't too much. Good luck to you! Let me know what your doctor says!
I will be sure to give you a follow up once I leave Dr Chavda's seminar!

Ok! I'm back from the seminar and when I tell you Dr Chavda is amazing.....he is amazing!!! His nurse the entire team were so helpful. I'm so excited to get started with this change! Anyway, my out of pocket is around 3000 only because my insurance covers 80% of facility fees. I pay the rest up to an out of pocket max of 3000. However, I truly think that I'll only be out of pocket closer to 2000 once I'm all said and done????????????

Oh good:) its good you have a good doctor, seems like it makes the process less stressful. Hopefully I get a good doctor as well, fingers crossed!

I have UHC. Enrolled in the Bariatric resource program. I too have to travel out of state. My surgeon is in Texas and I live in Oklahoma. My employer only requires 3 months of NUT visits. My last appt is 10/07. I'm getting so anxious. I just want a surgery date already so I can quit stressing.

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I'm in oklahoma and my surgeon is in dallas

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I have uhc also and had my surgery at Texas health resources Plano and it was a great experience. It is the care of excellence for Bariatric surgery and it was excellent. The follow up with the nutritionist and the RN assigned to me has been very helpful and welcome. I think it made the whole process easier for me as everyone from Pre- op to the floor care was very knowledgeable about Bariatric care. Some of the process to get to day of surgery was hard and confusing but I made it through and am recovering at home 3 days post- op.

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Did you lose weight? I have gained weight due to an ankle fracture and not being able to workout... so I am nerves of my out come I have my last 6month visit this month... hope my process for approval does not take long.

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I had my final (6) visit on Monday, Sept 12th and my Optum nurse said the surgeon's office submitted my records on Wed, Sept 14th and was 'pending review'. So we shall see. I'm obviously nervous that something is missing and/or I won't be approved for some haywire reason. I'm also anxious to know how long it will take to get a surgery date and how far out the surgeon is scheduled (IF I'm approved).

Any word yet on approval?

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I haven't. I spoke to my Optum nurse Thursday and she said it's 'pending review'.

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My daughters was approved today it was submitted on the 14. My was was submitted on the 13 and it's still pending. I'm a little worried fingers crossed.

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I know what you mean. It's hard to think no news is good news, when they could be scrutinizing everything to deny coverage.

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OMG,found out today even though they received my paperwork on the 13 it wasn't given to nurse or person to approve it until the 20th. So my 14 day wait period starts from the 20th. That's a bomber really want to have my surgery in October. ????????

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Yes, I got APPROVED today. So hope for an October surgery is not dead.

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Wow, That was so fast!!! Congratulations! Still no word for me, patiently waiting.

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