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How Long Does It Take For Coordinator To Get Back To Me ?

OK. So I have been reading blogs on gastricsleeve.com, obesityhelp.com and ofcourse this site. After reading all the blogs I wanted to change surgeons. I have already paid $500 deposit. I emailed the coordinator yesterday. Called twice today and emailed again a few moments ago tonight but no one is getting back to me. Usually the coordinator is super nice and prompt w/ responses. Anyone have any issues w/ coordinators responding to you ? That makes me a little nervous actually.

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  • Hey everyone - I just got off the phone with Trish! She asked me to email her my personal email address so she can send some information to me tomorrow! She was in the car, on her way to the hospita

  • Mine is Linda. She usually responds to me within a few minutes to a few hours. I asked to swtich from Dr. Garcia to Dr. Kelly.

  • @Jeweladdo.. thanks for the information. I received an email from Sandy at alighterme.com, advising me that one of the coordinators would be in touch soon. I can't wait! I've done a TON of research

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Hey everyone - I just got off the phone with Trish! She asked me to email her my personal email address so she can send some information to me tomorrow!

She was in the car, on her way to the hospital to see 4 patients..We talked about a couple of things and I feel really good about my decision with Dr. Kelly!

I'll keep everyone posted with the details about making this party get started!!! ;)

  • Author

I actually got in contact with Dr. Kelly himself. He sent me some info. But I am holding on till I talk to Linda because she is really nice.

@ShoeLover...When did you contact ALighterMe ? I paid my deposit about 10 days ago and I had the option of Dr. Kelly and/or Dr. Garcia among others. Interesting. But yeah I completely understand about the FSA.

I haven't sent my deposit yet, but I started talking to Linda about it a week or so ago.

I am going with Dr. Kelly and have been going through Trish! She is wonderful, you can even send her a text if you have any questions or cannot get a hold of her. If anyone needs to know how to get a hold her please feel free to PM me!!!

My coordinator is Sandy at alighterme and I had the choice of both Dr. Kelly and Dr. Garcia. I had to pay extra for a high BMI so I choose Garcia and he has worked closely with Dr. Kelly and uses the same facility. I paid my deposit and an additional amount (trying to pay it all before surgery) with my FSA. I emailed Sandy and she called me to do the payment over the phone. They bill it through their parent company who is coded to accept the FSA card. I've spoken with a few of Dr. Garcia's patients and I feel secure with using him. I wouldn't chance anything happening to me because I have three kids to raise. I would honestly see either doctor.

  • Author

So I spoke with Ms. Sandy earlier tonight briefly. I have decided to stay w/ Dr. Garcia for good reason. I am not going to get into the details of our conversation bcos some might dismiss the details as just a smearing campaign. All I can say is we all need to do our research. Dr. Kelly is a great bariatric surgeon but since I have already paid my deposit I am going to stick w/ Dr. Garcia. I feel good about it after speaking w/ Sandy. Good luck to us all.

I went with Dr Garcia and found him not only to be a very talented surgeon but a very nice person as well. I have never had any contact with Dr Kelly and he was not a surgeon that I considered. I suggest that whoever you chose that you do your homework and ask questions. There were many questions that I did not think of until I had my surgery completed. I would want to talk to the doctor and ask how many surgeries that he has performed and where these surgeries are performed. Also I would like to know how many surgeries the doctor does in a day. How many lapbands, sleeves or bypass surgeries. I do not certainly want a doctor working on my that is tired and not at his best because they are trying to do too many surgeries.....even though the cost is less than in the US. Also what is the doctors success rate. Has the doctor had trouble with leaks, re surgeries and deaths from surgeries. These are just a few questions that most people do not take the time to ask and should. I know that if I ever go back to Mexico for any other surgery I will be asking these questions of my surgeon.

No matter who did your surgery I am sure that you think that the doctor is the "BEST".....this may not always be the case just because you had a good outcome.

  • 1 month later...

I am having a hard time getting Linda to call or email me back. I am sure they are busy but I just paid my deposit online and I would like a phone call. I do not think its too much to ask to acknowledge payment by email or a phone call. I am getting frustrated and its making me nervous.

  • Author

Hi 2bsmall,

You may want to email Ms. Sandy. She'll get back to you asap. It's possible Linda is super busy again. Best of luck. I completely understand your frustration :)

Thank you jewelado. I will do that. I am probably over reacting but I am nervous and so excited at the same time. I may drive myself crazy before I get there. :)

  • Author

I absolutely no that feeling. My surgery is in about a month and I am starting to lose sleep at night w/ the anticipation lol.

I'm sure they'll get back to you no worries. But definitely contact Ms. Sandy as well. Is Dr. Garcia your surgeon ? He is suppose to be really awesome.

So you having your surgery in March? I wish I could have mine that early. I have to wait until my classes are over and the anticipation is killing me. So your having surgery with Dr. Garcia at the Hospital Mi Doctor also?

  • Author

Yes. End of March. No I'm going to Dr. Rodriguez in Juarez, mexico. I started out w/ A Lighter Me though. Then changed my mind about the entire surgey then decided to go ahead again lol.

Oh I see. Is he cheaper than Garcia? Is there something that changed your mind about Garcia or a ligher me? This is a major decision and I do not take it lightly so anytime I can gather information I try.

  • Author

I heard Dr. Rod was good for ppl with scar tissue that's all. Other than that I would have gone to Dr. Garcia. A Lighter Me and Ms. Sandy were very nice. Can you believe they even called just to check on me after rerfunding my money! IMO You can't go wrong w/ Garcia if that is your choice.

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