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Impatiently Waiting and Frustrated
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Just-Ice 1 post
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kimmi0919 1 post
My surgeon sent in all the necessary documentation to my insurance the week of 11/9, last week my insurance said they never received it. I called the Dr's office, and they said they had spoken with someone from the insurance and that it was still with Medical review. So, yesterday I call the Dr's office to see if they've heard anything, and they said the insurance requested an additional form. Called the insurance and they said they had just received information from the dr for the first time on 11/23, however outpatient lapband does not require pre-auth. Well, I know that it does require it and know people at my job who've gone through the process and have the same surgeon and received preauthorization. I feel like I've waited forever while meeting all of the other requirements (6 months medically supervised diet, psych eval, nutritionist appointment). I just really want to know where I stand so that I can move forward in the process. I'm very frustrated at the moment. Any advice?