lol jk! Aetna received my paperwork on Friday, 3/13..I'm wondering how long I should wait before I call them. The rep said it takes about 15 days for the decision process...I hope she doesn't really think I'm gonna wait 15 days!!! My question is...how long did you guys wait before calling them to find out the status? I want to call SO badly right now.

I called all the time. No Joke. I called 3 days after they put in the request and every 2-3 days from then till I got the approval. Whoever squeaks the loudest get's the oil the fastest! Call, and call. It's there job to keep you updated. And the more you bug them, in a nice way the faster they will get you off their approval list!

Good luck! My surgery is April 16th.

What phone number do you call?

I literally called my insurance every other day til they said I was approved..I have anthem bcbs ...they were fast..only took 7 business days..once i got approved and the surgeon gave me a surgery date..i had a last meal so to speak..bagels..carbs LMAO

KSB37US

Call the prior authorization phone # on the back of ur medical id card to get status on the Lap Band..

I have atena,I was approved in 72 hours call them tomorrow you should have a answer by then.(goodluck)

Okay... thanks so much!

I call everyday when I found out my papers were submitted. Aetna approval on the fourth business day. I was very surprise to see how fast Aetna is working. My surgery date is April 6 I'm a little scared. I will start my pre-op diet on tomorrow.

I was denied!!

omg ksh37us..what are u going to do??

I would suggest following the diet..

I have been following a diet! We are going to appeal!

Good...do that!! Fight them!!

one day I got a letter in the mail saying my doc's office submitted my request and before I new it the next week I had a letter of approval...I didn't even have to call it was that fast!

I was denied!!

Did they tell you why you were denied? It might be something as simple as missing paperwork. That seems to be very commonl.

They claim they don't have proof of me being obese for the last 2 years and that I didn't follow a 6 month diet and exercise program supervised by my physician. I gave all that paper work to the Bariatric Coordinator at my surgeon's office and she says she sent all that to my insurance company. My surgeon's office is just waiting for the official denial letter so they can get their lawyer involved since I have all the information the insurance requires. I just don't understand it all. I didn't want to spend another summer being this big. I am really frustrated to say the least!

If you did the diet and have appropriate documentation including weights for two years, then your appeal should be successful. I wouldn't be too worried if you have your ducks in a row. Tons of people have an initial denial just to find success just a short time away. Good luck.