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Whoever said patience is virtue...SHUTUP

lol jk! Aetna received my paperwork on Friday, 3/13..I'm wondering how long I should wait before I call them. The rep said it takes about 15 days for the decision process...I hope she doesn't really think I'm gonna wait 15 days!!! My question is...how long did you guys wait before calling them to find out the status? I want to call SO badly right now.

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Seems like Aetna makes a lot of 'mistakes' as far as denying a lot of claims the first time around that really do qualify. I hear it on here all the time. I also have Aetna, but am not through insurance yet for lapband. But, I've had to deal w/them on some other things (like the billing for my second c-section) and let's just say that they don't have their act together in a lot of ways. They also outsource a lot overseas (not saying that is bad, but quality can suffer, especially in the first review of things). I found that once I escalated my billing issues, they were resolved quite quickly. Its just the first go around they got at least half of my billings wrong. And, it was a nightmare because I was going to the hospital 2x per week up until the delivery date for stress tests so there were A LOT of bills for them to mess up! Anyway, hang in there. It does take some patience, but I'm sure you'll get it worked out w/Aetna.

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