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Anyone have BCBS of IL but live in Virginia?
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I posted on this topic a couple of days ago. Apologies for the duplicative post if you've already read it.
So, I have BCBS of IL but currently reside in Virginia. My surgeons office told me that insurance requires 6 month MSWL. I spoke with BCBS of IL (twice) and they assured me that there is no 6 month MSWL requirement. I then spoke to the surgeons office again and told them what insurance told me and the response was "we have to follow the BCBS of Virginia guidelines". Ummm...what?! Why?! It makes no sense to me. I don't have BCBS of VA!
Has anyone had a similar experience? I'm so annoyed with these people. Why would I have to follow VA guidelines when my insurance doesn't require it?! Sigh...
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