Just wondering. For those of you who ordered Dr. Ortiz's book, have you received it? Seems like it oughta be here by now, but I've not received mine???

There's another reason Dr. Ortiz should be upset. I am curious about the book, but I'd be a fool to order it now. So the sales of his book could well be affected.

Nancy

Damn! They got me!!! I checked my account again this morning and found a charge for $378.50 applied on 12/20. I immediately called the last # that Michelle had posted and talked to a man who apologized profusely, told me they had fired their service because of this, and that my account would be credited within the next hour and that I would hear from Randy Lutz as soon as the credit was done. That was at 9am. It's now almost 4pm and I still have not heard from him. I did go to my bank immediately and file a dispute claim. They told me it could take up to 10 days to get my money back. However, if they would just credit my account, I would get my money back much sooner. Grrrrrr.....

Would one of you that has actually had this problem start a new thread about this company? Please list their name, any contact names, phone numbers, emails, addresses, etc. - anything factual that you can share. People really need to be aware of this serious problem. Just too many times, and always the same $$, for this to be a coincidence or accident. They've certainly gotten enough complaints about this problem. I'm so sorry that this has hit ya'll at Christmas (or any time for that matter)!

Blossom they haven't contacted me again either. The last I heard was the form letter. I am going to bitch again tomorrow if I don't hear something!