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My file is in "Review" with Cigna!

I was SO stressed thinking they weren't going to submit until Monday, but I confirmed with Cigna that my file has been submitted and all pertinent docs were received! Woot woot! She said it will be a couple of days. I hope so, especially since after 20 yrs with Cigna my husband's company is changing insurance companies the 1st of the year!

Please pray and send positive thoughts for what we all want...a quick easy approval! :)

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That should be enough. Have you actually received a denial letter? If so, then your doctor submitted incorrect or incomplete info. You may have to file an appeal documenting everything that is outlined in that letter IF they don't approve. Have you reviewed the details to the Cigna requirements? Do you know that your specific plan covers weight loss surgery? (I was told by them about half of their plans do and half don't.)

I received a denial letter....Ive read everything I could and even confirmed with cigna that they cover the surgery..Ive talked to them numerous times asking questions about the coverage and other things...But, still NOTHING. :(

@@Blueeyes66 - then you are definitely going to have to file an appeal and get copies of all the stuff they say they don't have from your doctor. The surgeon has to release those records to you. You will have to send that info with a letter filing the appeal. Annoying for sure. Your surgeon's office should be doing this but if they won't, you will have to. Sorry. Very frustrating.

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