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FitBit One stopped syncing to iPhone

JustWatchMe

By JustWatchMe, in Fitness & Exercise

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JustWatchMe    7,117

JustWatchMe
Posted

Has anyone had their FitBit One stop syncing to their iPhone? I uninstalled and reinstalled the app, turned my phone off and on, and it just keeps "looking" but doesn't find the FitBit.

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MarylandCrab    25

MarylandCrab
Posted

YES! I am going to call customer support on Friday. I'll let you know -- or if you get to it before me, let me know!

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JustWatchMe    7,117

JustWatchMe
Posted

I think it croaked with the latest Apple update.

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JustWatchMe    7,117

JustWatchMe
Posted (edited)

YES! I am going to call customer support on Friday. I'll let you know -- or if you get to it before me, let me know!

@@MarylandCrab, I got mine working. It required a FitBit restart. Here's how to restart it.

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker

Edited by JustWatchMe

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MarylandCrab    25

MarylandCrab
Posted

Thanks! I'll give it a shot!

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MarylandCrab    25

MarylandCrab
Posted

You're the best, @@JustWatchMe I got mine to work....it had been months!

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