** This is me venting, but I guarantee you that it's all facts. I don't have any problem with any of the staffs, they are very nice. But I can't stand the business-practice....

Here are some of my experience with the Dr. Krahn's staffs...

First time was when the finance person called me 5 weeks ago, I couldn't asnwer the call but I called her right back (with in 5 mins of the missed call). I ended up leaving a message asking her to call me back. I never got the phone call. I called her atleast once a day, leaving one message a day for over a week. I NEVER gotten even "one" call back after the initial missed call.

Second time was when I called and made the consultation appointment, I was told by the person who answered the phone that the doctor may want to see some test results during the consultation. The lady said that she will call me back either that day or the next day to let me know what kind of tests I would need. so that I could tell my doctor to order it and have the results ready for the consult.

I didn't get a call back from that lady either. I waited a whole week for the call.

Last week I decided to call the San Bernardino office and ask about the pre-consultation tests that I might need. The lady who answered the phone looked up my file and said "I sent all your information to Rancho Speciality Hospital already. The other office didn't call you? They were supposed to." Once again, I was left out of the loop.

Today, I just got off the phone with Dr. Krahn's staff at Rancho Specialty Hospital. A month ago, I called to schedule a consultation appointment with Dr. Krahn. This morning, realizing that I don't know that room number, I decided to call in to ask. Once I told the lady that I have an appointment with Dr. Krahn today and needed the room number, she told me "I'm sorry, the doctor won't be in today, no one called you regarding the cancellation?"

**The staffs answered all calls in a very courteous and professional way, however, it seems to me that there's is a lot of blame-game between the two offices. I'm sure Dr. Krahn is a great doctor, but in reality, most of the time the patients will have to deal with the staffs. I don't expect to be treated like royalty, but I am playing for the services, atleast treat me like I matter. I don't have a goldfish memory, when you said to me that you will call me back, please do so. That is all I ask. But I guess since I don't even worth a phone call, then it's okay. I just have to go look for another doctor who will treat me better.

oh my gosh i can't believe this i live in Rancho myself! this is great..... where did you end up going? who's the best doctor around in this area? :biggrin:

Has anyone dealt with DR OWENS AND HIS STAFF?

I saw Dr. Krahn for my consult and haven't seen him since. In a year i've lost 20#. They werent sharing with me that my band has been losing fluid!!!

PLUS, they would schedule me out 2 months at a time for fills! SO, once they share with me that something is wrong with my band, they schedule me out 2 months again for port replacement (BTW- there has been NO testing to ensure it's the port over tubing, band, etc). SO, since I have NO restriction right now and a month to go, I called the office to get in for a fill. First, I had to leave a message that NO ONE called back on (surpise, surprise). SO I call back again a week later and get a live person to speak to. WHat happens? They say they have nothing and put me on a wait list.

I am done with Dr. Krahn's office and staff. I have an appointment today to see Dr. Owens.

I do not recommend Dr. Krahn until he cleans out his staff.

HI! I have a question! I want to get the lap-band in san bernardino and i know Dr.Krahn is my best choice but to get to him i must be recommended by my primary dr. and i'd like to know if any of you know by whom?! what dr's work with dr. krahn so i can get to his office. I had started the lapband about a year ago with beverly hills physicians but I had a few personal problems so it did not fall through but I really want to get it done and closer to home. beverly hills is too far. can anyone pls help me???

HI! I have a question! I want to get the lap-band in san bernardino and i know Dr.Krahn is my best choice but to get to him i must be recommended by my primary dr. and i'd like to know if any of you know by whom?! what dr's work with dr. krahn so i can get to his office. I had started the lapband about a year ago with beverly hills physicians but I had a few personal problems so it did not fall through but I really want to get it done and closer to home. beverly hills is too far. can anyone pls help me???

Dr. Krahn did my band in July 09. I didn't have to get referred to him specifically by my primary physician, just a referral for a lap band. You don't need to go to a doctor affiliated with him, just make sure your insurance covers him. My insurance at the time (Aetna) just required that I use a Center of Excellence, which he's affiliated with, St. Bernadine. I started seeing Dr. Krahn in September 2008, and I didn't have any of the problems the other posters have encountered.Good luck!

I live just down the road from you, my PCP recommended Cedars- Sinai and i went to their initial consultation and was very impressed

with the professionalism they exibited. After a few weeks of tests and classes I had my surgery there. This was the very best hospitable

I've been in in my entire life. The surgeon met with me three times and the day of surgery, he came to my room before and after, and

Called twice after surgery. When I left it was all hugs and kisses, you'd have thought I was a long lost uncle. This is the largest hospital

I've ever seen, also the best. I've had no pain, walked two miles the day after and have lost 50lbs in eight weeks. I have no hunger to

speak of, haven't had a fill, and may not if hunger isn't a problem. Give them a call and see if you're as impressed as I was. 310 4235619

I'm not a shill for them, just a very satisfied customer, by the way they're also a Center of Excellence.

I second all the above in regards to Corrigans post! I was very very impressed with the staff at Cedar Sinai in LA. Dr. Burch was in surgery the day I was there so I met with the PA Mary Alice! Love her! She spent over 45 minutes on my consult answering all my questions and concerns! I was also able to back my appointments up so that I was able to get 4 different appts. Done in one day. I live about 100 miles from the hospital so being able to get so much done on one visit was awesome! Wishing you all the best of luck!

I had Dr. Zainibadi in Riverside and he was amazing, Staff was excellent and on top of things. This was the smoothest surgery I have every had I highly recommend Dr. Zainibadi at Riverside Medical Clinic

Dr David Davtyan who is a cancer and bariatric surgeon, has an office in Rancho Cucamonga (Office number: 909-355-2525.)

He saved hundreds of lives, Dr Davtyan offers the best aftercare in the Los Angeles area, see one his patient testimonials:

"...Now 6 months later, I am well on my way to my goal weight. I have lost 60 lbs. All of my diabetes is gone along with high cholesterol, fatty liver and high blood pressure. I can run up and down the stairs and walk for miles with no heavy breathing. I am almost ready to shop in "regular" stores. I don't buy "old lady" clothes anymore. I sleep in my own bed and don't wake up every few hours. But not only have I lost weight, I still go out with my friends and eat what I like. I just eat a lot less of it. I don't have to "sacrifice" anything. My body lets me know when I have had enough and I listen. I have my life back. And I owe it all to Dr. Davtyan and his fantastic staff of caring personnel. I am not a "patient". I am a member of their growing family. If you are looking for a way to get your life back, call Dr Davtyan. I have see a miracle."

See more of Dr David Davtyan's testimonials:

http://www.lifescript.com/Doctor-directory/medical-oncology/glendale-california-ca-david-grigor-davtyan-md.aspx#disqus_thread

http://maps.google.com/maps/place?hl=en&hs=pT&rls=org.mozilla:en-US:official&prmd=imvns&prmdo=1&bav=on.2,or.r_gc.r_pw.,cf.osb&biw=1920&bih=974&um=1&ie=UTF-8&q=lap+band+rancho+cucamonga&fb=1&gl=us&hq=lap+band&hnear=0x80c35bf938112791:0xad6a7aad82f2f34b,Rancho+Cucamonga,+CA&cid=15163170049874493608&ei=CJPiTrXGAaXaiQK_1Z3KBg&sa=X&oi=local_result&ct=map-marker-link&resnum=1&ved=0CEIQrwswAA

Put your life in the right surgeon's hands!

Tell the world!!

http://www.lapbandsurgeonreview.com/douglas-m-krahn/