Submitted to insurance 5/5 after 6 months supervised weight loss, sleep study, psych eval...aka the multitude of hoops insurance requires. Initially I was told approval should only take a few days, then 10-14 business days, and now most recently I was informed it takes 30-45 business days?!! What??! Every time I call my insurance company (Meritain Health--a division of Aetna) I get a different timeline, yet they all agree that it hasn't been approved yet. Anyone else have this experience. I'm so frustrated! I've been calling every few days, but it doesn't seem to be lighting a fire under anyone's butt to expedite this whole process.

My paperwork was submitted to Aetna on 5/7 and as of today still pending. Trying to be patient. Guess we won't be one of those people that only took a week.

I'm still waiting too!!!! Mine submitted on may 7th also.... First they told me they should hand an answer in 1-2 weeks I called again today insurance still pending they told me they should have an answer by next week Thursday....I have healthplus amerigroup.... Trying to be extremely patient too....All we can do is wait I guess...(sigh!!!)

I've been waiting since 05/06. I was told to expect 30 days for an answer. I know exactly how you feel its very difficult to wait without any certainty. I have United Healthcare. Good luck with your approval!

Edited May 23, 201511 yr by Gina Humphrey

My paperwork was submitted 5/12 to Aetna. I am still waiting, I was told it was still pending. My tentative surgery date is June 4. I am going crazy waiting.

Insurance rep told me today that according to notes in my file they have determined I have met all the pre-surgery requirements, final approval is pending and will hopefully be granted by the end of the week according to that rep. I'm excited but don't want to get my hopes up before final approval is given!!

Aetna took only a day to approve me. Good luck!

The struggle I have surgery in less than two weeks that just submitted it now ! Crazy