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I called my insurance company (BCBS of TX) yesterday to see how the predetermination was coming along, only to find out the Dr. office did not submit it!!!! I called Dr. office to see what was going on and they had a "glitch" in their new computer system and it didn't submit on 1/2/15 like it should have. So, they tell me that we may have to postpone a couple of weeks because their experience is that it usually takes 4 weeks for the insurance to respond. GRRRRRRR!!!!!! So, my question is this- do any of you have any thoughts/experience on what I can do to speed the insurance company up, or is that just nonsensical thinking? Oh, one more question. Does anyone have BCBS of TX and how long did it actually take to get the predetermination back? (I know it's individual, but just curious)
Thanks!