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I got my approval, but surgeon's office hasn't been notified yet
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last Friday I received a letter approving my hospital admission and surgery. I called my surgeons office today because I wanted to make sure they had gotten it too. they said no, I told them I received one and she said that wasn't the approval letter even though it says approval on it. so I called my insurance company and they said that they have approved it. they are pre authorization to do the surgery and hospital stay and the only other step is to have the surgery so they can bill it. I asked insurance to re send it to the doctor. it even has an admission date on it which is only two weeks away. if I'm having surgery that soon I kinda need to know! I don't want to keep bugging the office. but I'm kinda going crazy. is there another letter they are waiting for??