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Finally Submitted to Insurance But List of Questions Returned

My surgeon's (lousy) insurance person finally submitted my case to CIGNA. It sat on her desk for 4 days and if I'd not pestered her to send it in, she probably would have waited longer.

But, 4 days later I received a letter from CIGNA indicating they need more info. The letter stated that they needed: Admit Date (???), Surgery Date (???), Pertinent past medical history, co-morbidities, additional CPT codes and descriptions, current treatment plan, and Lab and Test results.

I don't know what the hell this woman sent in but it seems like she left out almost everything .... Very dissappointed and getting a little mad.

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Hope all is well. I started my pre op diet today and have made it through. It consists of 3 Protein shakes a day. I can also have chicken broth, sugar free ice pops and sugar free Jello.

I hope you're doing ok with the pre-op diet. I start mine 1 week from today and am not looking forward to it. I've been sampling protein shakes and so far I hate them all ....

I told my boss and a few co-workers that I was going to be out for surgery due to a hiatal hernia, which may be partially true. Had an upper GI and it was inconclusive as to whether or not I have one and my surgeon said if he see's one he'll just repair it. So, I'm going with that, for now ...

I'm pretty nervous about the surgery. How are you holding up?

So far so good! I'm on day 3 of the pre op diet and to my surprise it hasn't been all that bad. The shakes don't taste all that bad. I'm not cranky either which is surprising as well.I'm not nervous yet but I'm sure I'll be come surgery day. I'm very anxious though. I have my pre-admission testing tomorrow then it will be a waiting game until surgery day.My hernia story is still going strong. I think being on the pre op diet helps because I've already begun losing weight and some have noticed. How did everyone react to your "hiatal hernia" surgery?
So far so good! I'm on day 3 of the pre op diet and to my surprise it hasn't been all that bad. The shakes don't taste all that bad. I'm not cranky either which is surprising as well.I'm not nervous yet but I'm sure I'll be come surgery day. I'm very anxious though. I have my pre-admission testing tomorrow then it will be a waiting game until surgery day.My hernia story is still going strong. I think being on the pre op diet helps because I've already begun losing weight and some have noticed. How did everyone react to your "hiatal hernia" surgery?
  • 4 weeks later...

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