Just got off the phone with UHC....the guy on the end of the phone sounded like he had no clue. He said that it was not covered. I gave him the CPT code, he said it was not covered. So many of you have UHC...I was really suprised. He said to call my HR manager...but it is my DH job, and I don't want to talk to anyone up there if I can avoid it. Any suggestions? Should I just keep calling, or is NO a NO?:lost1.5lbs:

:clap2: I just found out through care coordination they no longer accept clinical paperwork in the mail. It should be faxed directly from your doctors office to them! Have your Doctors office call care coordination at 877-842-3210 M-F 6a-6p to get your approval or denial. Same day in most cases. Care coordination stated it was too much of a "paper trail" with the mail ins. I should here something in 24 hours. I hope this helps someone else as well.

These people are getting on my last nerve. Dr's ofc said they sent my records to UHC on Mar 30. Just talked with them and they say not received. Do you know what the fax number is that the Dr's ofc is to send them to?? thanks

801-567-5499 Predetermination fax. UHC received my paperwork on the March 3. I just feel that since they used to recieve them via mail, they should have contacted Care Coordination, given the information and had care coordination to contact my doctor to tell them to fax it instead. I have just wasted 6 weeks.

801-567-5499 Predetermination fax. UHC received my paperwork on the March 3. I just feel that since they used to recieve them via mail, they should have contacted Care Coordination, given the information and had care coordination to contact my doctor to tell them to fax it instead. I have just wasted 6 weeks.

I just talked to Patricia this afternoon at UHC in the care Coordination dept. She said the fax for them was 866 756-9733?????????????????????

I swear, you get a different answer every time you call UHC. I've called several times to make sure I have done everything I can to get this approved, and each time I've called, I get different answers. One time this representative I spoke to actually came out and said "I can't help you".....how can she not answer a simple question??!!!

I have my consults with the psych, the nutrionist, and the surgeon at the end of the month, then they will be submitting to insurance for approval. I hope all goes well, but it's hard to keep from getting discouraged when you keep getting different answers.

I just talked to Patricia this afternoon at UHC in the care Coordination dept. She said the fax for them was 866 756-9733?????????????????????

Perhaps that is the local and toll free?:cry

Care coordination called me this morning. They contacted my doctor's office and have now received the paperwork. The waiting begins.....again....

Anyone work for WAMU...? I have UHC and I'm wondering if they would cover it, and what are the stipulations if any.

Hi everyone, I'm new and also have United Healthcare Choice Plus. I called today to see if I'm qualified and was told no. That Whole Foods didn't elect to cover any Morbid obesity services, diets etc.. I asked the rep. about if I need a new knee would they cover that? yes of course...I'm 32 and I'm just under 5 feet and weigh 199... My mother was banded in February and has dropped 30 pounds. I really need this and have tried a zillion diets etc....lost 50 with atkins but, it's back! Any help would be greatly appreciated!

they told me no at first also - So I went to the Hospital where the lap band group is that do the insurance contacting and my Insurance told them I was covered - So instead of u calling have the Gastric division that you are going though call 4 you. They approved me within 5 min and I have UHC Choice plan - I was banded on 4/17/07

Well, I got an email from my surgeon's office this am. They said they submitted to UHC on sat (21st)

So I guess I will give them a couple of days and I will be calling them to see how things are coming along. Will post and let you know.

Good luck

I'm approved!!!!!!!!!!!!

Congratulations Pamla68!!!

WOOoooo HOOooooo......

:clap2: :clap2: :clap2: :clap2: :clap2:

Congrats..

So when is your band day?

Unfortunately,my doctors office is moving to a new location this week so I won't be able to schedule my GI and nutritional class (which are both their pre-requisites) until Monday.

pamla68 Congrats Ive been waiting to see you post that. :clap2:

I'm approved!!!!!!!!!!!!

Thats great, congrats and good luck.