I have had so many issues with my surgeon's office staff, that this journey is not an excited one. I am almost to the point of just quitting the process.

Some of the issues have been that the Patient Advocate tried to stop my process without talking to my surgeon, and of course pissed me and my surgeon. So I got a new PA and haven't been able to talk to her either! She won't return my calls, when I email her it takes forever to get a response if I even get a response!

I have done all the educational meetings, psych evaluation, Nutritional class but they haven't scheduled me for EGD. And I don't think they will. Now I don't know what to do!

Has anyone else had this problem? I am at a loss!

No i didnt get offended.

We only have one in our area out of 5 hospital.

man that stinks. Well, then I would maybe echo what someone else said (I think that was on this thread anyway) about contacting the office manager and expressing your concerns about this having been almost over a year now that you have been trying to complete this process and that the timeliness is really leaving something to be desired. If you are super sweet they may pull some strings for you.

You need to really let that office know loud and clear how disappointed you are. I had lots of your exact problems. One day - at the office - I let them know. I couldn't take the delays and the poor communication anymore. I let the girls behind the desk know the following : " Listen to me - I am scared. This is a life changing event for me and I need people that are knowledgeable and compassionate. I need help from you people - not to be pushed aside. If you don't have time for me and can't take time to make sure all the things I need for this surgery are ready and correct- then I wish you would have told me that day one. I would not have wasted your time." My legs were shaking. I had never stood up for myself. At home I fired off an email to the office manager and my surgeon. What a difference it made for the rest of my journey. I just had surgery on 01-14-13. And originally, my insurance company denied my request. I appealed - and I won that appeal. If you believe you are on the right path - nothing will stop you. Good luck. Stand up for yourself.