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Disheartened with BC/BS of IL
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Hello all,
First post, but unfortunately I am frustrated. I know this is the holiday season, but I am sick of bl/bs of IL PPO.
I am at a 40 BMI. I found out that they denied my claim? WTF? All I read about here is how quickly bc/bs approves surgery.
The insurance guy called and said it was denied because I have no behavior modification program. Funny, the nutritionist talked to me specifically about behavior modification. I was 130 pounds and ran 5 and a half miles a day for over 20 years, and I ate well. I got hurt at work 3 years ago and gained almost 100 pounds.
Also they bc/bs guy said I have no exercise plan. Right this second I cannot exercise because of my back and knees. As soon as I lose weight, this may give me a chance to exercise. Unnfortunately, I'll never be able to run again because of a knee replacement. I can join a gym.
The last thing the insurance guy said that I have no support plan. I am going to a lap band support group if they approve this. If I have to join Weight Watchers, I will.
My doctor's medical records person is not dumb. She should know if bc/bs required that information.
I think bc/bs just wants to deny it not to have to pay for it.
Oh my husband's company is looking at other insurance companies, so I may get approved and not have that insurance any longer. I am beyond pissed.
Do any of you think I should continue to push this with my insurance company, or is a denial a blanket denial?