I have Cigna insurance and will have my 7th visit this week with my PCP (for diet). Just wondering if anyone else is going through Cigna. Hoping to get it submitted next week!

I finished my last pcp visit on 5/19 and got my approval from cigna on 5/26. Surgery scheduled for 7/16

When was your paperwork submitted to Cigna? Good for you!

I have CIGNA Medicare, is this what you have? I am just getting ready to start my journey in this. I am in NC. Anyone in NC that has use the surgeons in Durham, NC?? Thank you and good luck and God Bless to all.

I submitted to Cigna on Tuesday, and was told a different story by 10 different people whether or not they had the paperwork, and how long it would take. Finally I got fed up w/ getting so many different answers and then I was transferred to a manager. He is having the doctor fax the paperwork directly to him tomorrow and he will hand it to the nurse, and I will have my answer in 2 business days (!!!!). PERSISTENCE!!!!!!!!!!!!! Never, ever ever take the first answer if you're not happy w/ it. Call them out on any discrepencies in their answers and make sure you take down names and extensions and which department they're from.

My particular Cigna plan doesn't require pre-certification, but does require pre-determination.

:Dancing_biggrin:

My friend with Cigna got approval in a week. I wouldn't hound them to death, sometimes you can make people mad and they might "oops, accidentally covered the papers with this book" or something. Always be nice when calling to inquire.

If you don't hear something in 2 weeks, then I'd call. But it's only been 3 days right?

I have cigna too. I am closing in on finishing up my 6 month thing and can't wait to get my (hopefully) approval and then surgery.

I haven't had my paperwork submitted to Cigna yet. I'm hoping for next week.