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Cigna wants my doctor to call in to their doctors.

I was denied for not turning in a 6 month diet log so when I called to ask what diets are acceptable (ie., doc supervised, nutritionist, weight watchers) they said my best bet is just to have my doc call in to talk to their doctors. Well, after calling my PCP's office today, his secretary says he doesn't do that. I have NO idea why he doesn't do that for patients. So, I picked up the phone to call my bariatric doctor to see what I could do and he said he would call for me and does it all the time. My big question is, does he still need my 6 month diet in front of him? What will they discuss? Has anyone had to do this and had success with it? Please share your thoughts. I feel like I'm SO close but everything is hinging on this conversation!

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I am unsure of what he will need. But I wish you luck and will keep you in my prayers!:)

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