St. Mary's accounting office is irritating me to no end!

I had surgery on July 24, was self-pay, and paid in full

exactly like they directed me to do - $9000 to St. Mary's and $4,500

to Richmond Surgical Group. This was supposed to cover pre-surgery testing, surgery, all care by the group for a year, and all fills for a year.

After my surgery I received a bill from St. Mary's for over a thousand. It turns out that for some reason they credited $ back to my credit card account - they couldn't tell me why. So essentially they give me money back and then ask for it again. At any rate, I promptly paid it.

Then I get a bill for my pre-surgery chest x-ray, which was supposed to be covered by the $13,500 I had already paid. I took that bill to the surgeons's office and they told me I didn't owe it and they would take care of it. I continued to get bills - I called the billing department

and hopefully they are taking care of that. Then today I find I have been charge over $300 for my first 2 fills that are supposed to be covered for a year by the $13,500. Am I the only person who has ever self-paid at Richmond Surgical and St. Mary's is so totally perplexed by this they have no idea what to do with me? If you have paid yourself for lap-band surgery at St. Mary's, did you have any of these same issues?:confused:

What a pain! I'm with the same group, and so far, my only problem was a bill for the chest x-ray (wonder how that happened to both of us?). What really irritated me was that they billed my insurance. I called the surgeon's office and left a message, and they returned my call the next day and told me to mail them the bill. I then called the office that billed me for the x-ray, and they said they would send the bill to the surgeon's office, and also take care of getting my insurance refunded for the part they paid. So far, I haven't received any more bills.

I hope they get everything straightened out for you soon.

Edited September 23, 200817 yr by kiz

Richmond Surgical group is who I'm going to use. What was your pre and post op diets?

Is this the same as Bon Secours? I'd like to know how it all turned out because I may consider them for my surgery and I hope they have it together now.