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losing my mind over ins/ sleep study
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KayleighsMommy 3 posts
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I have BC/BS of IL. I called my surgeons office to make a initial appt. they took my insurance info, called back and told me I had "excellent benefits" ... bariatric coverage, no copay, no deductible, no prerequisites, the insurance girl at the office told me she wished she had such good coverage.
Now comes the rub... I am still waiting on a preauthorization...the doctors office said they faxed in on Wednesday...they claimed they never got it...she has been trying all day to refax it...been unable to get through. Also..the doctor is sure I have sleep apnea (by my symptoms) he will not do the surgery without a sleep study (btw..I also have a incarcerated hernia he will fix at the same time) The problem is BC/BS is giving a hassle about the sleep study...they want 12 months of documentation of sleep issues...now correct me if I'm wrong...but if you have been compaining to your doctor about waking up gasping at night for a year and your doctor has not already sent you for a sleep study, isn't he pretty much a moron?????
I called the ins co today to find out what they want...they had it documented that I had a BMI over 38 (way over), extreme snoring, daytime sleepiness, etc.
The service rep game me the runaround...told me it could take anywhere from 14 days to 2 months for a reevaluation, once my doctor sent all the required info....which of course, they did, since she told me what was listed. She kind of suggested I keep my scheduled appt and send it in for reevaluation. I asked her if they found I had sleep apnea would that be considered medically necessary for the test. She actually had the gall to tell me "it depends on what your benefits are"...mind you this is after going round and round for 30 minutes about what "medical neccessity" is.
I told her "You're the one with my benefits in front of you...tell me what they cover". The first thing they she said was medical neccessity can be determined by a sleep study WTF?????? :tt1: At this point I was almost in tears, practically yelling at her...then my cable went out and dropped the call. I am sooooo livid at his insurance co.
What is the chance of them paying for Lap Band if they won't even pay for a simple sleep study??????????????????? <rhetorical question...just my frustration showing>
Sorry for the novel...just had to vent.
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