Jump to content
×
Are you looking for the BariatricPal Store? Go now!

BP Customer service is AWFUL!



Recommended Posts

I purchased 6 of the same item this week. I received an email telling me they only had 4 not 6 so I said fine send me tge 4 and refund the difference. I then received only 2 and emailed them back to hear oh sorry we only had 2. I told them I felt that with the repeated mistakes they should refund the money for the missing 2 and send me another flavore at no charge. In my next email reply I wasn't even given the option to just choose the other flavor for the money I already paid, nope they just refunded my money. I have also found that the majority of the products here are available elsewhere cheaper especially on Amazon prime. I will never buy another item from BP and I won't renew my subscription box either. Horrible customer service seriously BP do better!!

Share this post


Link to post
Share on other sites

When it comes to bariatric products I was advised in a group meeting to shop around. One person said if you go into a Vitamin shop and said that you had bariatric surgery and needed Vitamins you'd end up with $200 worth of stuff. She asked her nutritionist what was the best stuff to get and was directed to costco (or any other similar store) where she bought Costco Multi Vitamins, calcium citrate (not carbonate), B12 pills and was good to go. We don't need to spend huge amounts on specialty stores when comparable cheaper products are widely available.

Share this post


Link to post
Share on other sites

I've never purchased a 'bariatric' product in my life. 'Bariatric' is never on the label as it adds cost but no benefit.

The few supplements I use I just buy the bog-standard version from, usually, Walgreens when I am picking up prescriptions. I could probably pay less at Amazon, but it's usually a matter of thinking of it because I see it.

Just my ever so humble opinion. ;)

Tek

Share this post


Link to post
Share on other sites

1 hour ago, The Greater Fool said:

I've never purchased a 'bariatric' product in my life. 'Bariatric' is never on the label as it adds cost but no benefit.

Same. Between Wal-Mart and Amazon I got everything I needed at a fraction of the cost, with emphasis on the former when it comes to foods, Protein, and supplements.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • jparadigm

      Hello lovlies!
      Today is a beautiful day in west Michigan! I hope you all have a beautiful Tuesday and rest of your week!! 🤗
      · 0 replies
      1. This update has no replies.
    • Clueless_girl

      Having gall bladder surgery in a few days and I so hope the recovery is easier than the one from the modified DS! I could use a bit of luck/pep talk for a change. I'm starting to be able to walk around without experiencing dizziness, but it would be great if the random pain in my chest and abdomen would go away!!
      · 0 replies
      1. This update has no replies.
    • Dawn 1974

      4/4/2024 - new patient orientation. Wt 313
      4/5/2024 - got all my lab work done.
      · 0 replies
      1. This update has no replies.
    • jparadigm

      Today was rough...
      I've been experiencing a headache all day today that just won't go away. I'm thinking it's now progressing into a migraine. Does anyone else get headaches from taking vitamin B12? I did some research and learned that usually a lack of B12 causes headaches. But I've noticed when I take it, I have reoccurring headaches. 😫
      · 0 replies
      1. This update has no replies.
    • sammijaee

      I can’t figure out how to update my surgery stats but 
      start 259
      sw 245
      cw 237
      gw 175
      · 0 replies
      1. This update has no replies.
  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×