I went to the vitamin shop today and purchased Quest 32 oz container of plain protein powder mix. After I got home, I open the container and noticed that there was only half of protein power in the jar. The canister says serving size 32 scoops, but I discovered only 24 scoops. I called the VS and they said they will refund my money for the product. I will call the company tomorrow to see what the problem is. This stuff is too expensive to be short changed. Has anyone else had this experience?

I love quest protein powder.
The cannister usually isn't full to the brim.
Never actually stopped to count the servings, but I have noticed a new can isn't full to the top.
Might have been an error on the company's end.
The powder is awesome with Unsweetened Almond milk.

Sent from my SM-G900V using BariatricPal mobile app

I love quest protein powder.
The cannister usually isn't full to the brim.
Never actually stopped to count the servings, but I have noticed a new can isn't full to the top.
Might have been an error on the company's end.
The powder is awesome with Unsweetened Almond milk.

Sent from my SM-G900V using BariatricPal mobile app

Okay, I will contact the company tomorrow. I just think for the price, you should get what you pay for. I definitely like the powder. I had a sample and it was really tasteless, in which I was searching for. I say some great receipts don Facebook

I'm a fan of the taste of quest shakes, but they're just too thick for my preferences.

In terms of feeling short changed, the powder may have settled since packing. It may weigh what the packaging says, but the powder settling will cause the powder's volume to decrease between the time they filled the container and when you opened it.

In terms of measuring, volume isn't super accurate in the context of powders because you can pack them down very easily (changing their volumes)

I'm a fan of the taste of quest shakes, but they're just too thick for my preferences.

In terms of feeling short changed, the powder may have settled since packing. It may weigh what the packaging says, but the powder settling will cause the powder's volume to decrease between the time they filled the container and when you opened it.

In terms of measuring, volume isn't super accurate in the context of powders because you can pack them down very easily (changing their volumes)

Yes, I can see that. I just think for 34 you shouldn't be have only 24 scoops instead of 32

Protein powders are based upon weight, and not volume. A 32oz container contains 2 pounds of powder. The machines that pour this product should be pretty precise. Anyway, the denseness of the protein powder may vary though, so 32oz of 1 batch may contain less protein powder than 32oz of another batch. However, there should not ever be that much of a variation with the same brand. A 32oz container should contain between 29 and 32 scoops depending on scoop size. I would definitely be wary of the company if you are only receiving 24 scoops in a 32oz container as that is 25% less than you should receive. Next time, maybe pour the powder in a Gallon Zip lock and weigh it to see if it in fact weighs 2 pounds. That would be the only way to know.

They mix way too thick for me for immediately post-op. I could use them now, but I don't drink calories at this point.

They sell by weight not volume as other people have said and they are never full containers.

Quest powders are better for cooking with, than drinking. The peanut butter makes great cookies.

Okay, the company contacted me right away and said that there is only approximately 24 servings per container and not 32. If you want them to replace your unused portion, they will free of charge.