I've been waiting for my insurance to process the claims for my surgery which was a month ago. I know they were submitted, because I can see them on the cigna website, but they just say 'processing'. Problem is, I paid my deductible to the surgeon in a deposit for the surgery. I have other claims coming in and they are being processed and saying I owe for my deductible when it has already been paid. Its a real pain. I need to have a synvisc gel shot in my knee. Its over $700 if I haven't met my deductible, so I am waiting until my insurance has processed my surgeons bill to set an appointment to have my knee shot. Did it take much longer than a month for your insurance to pay/process claims associated with your surgery?

That's unusual. Maybe it's pending info from Dr. Sometimes they require additional documentation.

BCBS does them in a couple days

I am approved they submitted my paperwork on the eighth I went to my pcp today for regular checkup told me she got call from my insurance for my approval so three days told I have a appointment with my surgeon on the 16th

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I have UHC

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