Skip to content
View in the app

A better way to browse. Learn more.

BariatricPal

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Join BariatricPal free

  • Ask your own questions
  • Reply and follow topics
  • Message other members
  • No cost, no spam

Denial after Precertification Approval (Aetna)?

Hello there, my surgery is tomorrow (New Years eve!) and I have been up all night worried that my insurance approval will be overturned because I have gained weight since the approval several weeks ago. The approval letter states "The information provided above is not a guarantee of coverage. Coverage is based on all the terms and conditions of your plan as well as eligibility at the time services are received."

My Aetna plan requires a 90 day pre-surgery regimen, and states: "Records must document compliance with the program; the member must not have a net gain in weight during the program."

I lost weight during the program, but gained 4 pounds after the approval letter was received. Does anyone know if Aetna ever denies paying for surgery after pre-approving? Am I over thinking this? :-s

  • Replies 18
  • Views 6.9k
  • Created
  • Last Reply

Featured Replies

Thanks @@CountryGirl5584! That is reassuring to have it confirmed. I've yet to see a bill from Aetna (had my surgery on 31st Dec) so am waiting to wee wha it ends up being. :-D

You should get an explanation of benefit by valentines assuming hospital submitted timely.

You don't get a bill from aetna and please don't pay anyone anything until they send you an actual bill from the provider of service.

Don't pay based on the aetna EOB.

  • Author

@@Jersrose43, wow, thanks for the feedback! I had no idea that it would take that long. That is crazy...but I don't mind waiting until I have to pay my portion. :-D

@@Jersrose43, wow, thanks for the feedback! I had no idea that it would take that long. That is crazy...but I don't mind waiting until I have to pay my portion. :-D

It can be faster but most hospitals take 5 days to submit. A little longer for inpatient.

The 5 days to process at insurance assuming that everything they need is there and that the contractual arrangement is simple. Most hospitals aren't

You can log on to aetna.com and watch your claims go through.

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.