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Pissed at my office insurance person

She submitted the paperwork to the insurance two weeks ago. I had no idea she had done this I had not even spoken to her once about it. I just finished going through all the visits and preps and stuff.

So surprise I get a letter from Cigna saying they need more information last Thursday

They need the notes on the 3 months visit with nutritionist and pcp letter. I picked up pcp letter Monday and scanned and sent it over to her. That was the 21st.

Mind you 3 months of NUT visits were conducted in her office. She didn't send with original request

She says she would send over letter from pcp on Monday. Ok. On track now.

So yesterday I open the mail and there is the rejection dated the 25th.

Not medically necessary because why?

No NUT notes!!!!!!!!

No letter from PCP!!!!!!!!

Nothing indicating comorbidities - which is in the pcp letter and if she was doing her job reading her own office notes. she would've seen I have high blood pressure and asthma.

Can you say friggin pissed at stupidity!

So needless to say I will be on her ass on Monday morning.

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