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Issues with Patient Advocate at Bariatric Center
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I've noticed that mostly every one who had to do a 3-6 month supervised diet, their info was sent to the insurance co a couple days later. Well not me, I still have not met my surgeon, I'm scheduled to have an consult with him on 1/17 and that's also the date of my last supervised diet visit. I knew it was strange when I didn't consult with him in Dec so I called my advocate and she told me that they prefer for me to not consult with him until AFTER my insurance was approved. The other day I called her to ask a simple question about my insurance and from that we went in to discussing my up coming apps, then she said you will have your surgeon consult on 1/17 and when your done with that he will scheduled your endoscopy because that have to be done before we can submit your info to the insurance co. Wait WHAT!?!? So you're telling me that I have to wait even longer to submit my info to the insurance co, when all of this could have been done last month when I called you.
So all of this is going to push me at least two weeks back
Edited by SweetSophia