Packet sent in last Thursday, and still no word. Was hopeful after hearing people say it only took 24 hours for them to get a response. Called HBCBS NJ and they said they won't give me an answer over the phone, to wait for a call from my surgeon's office.

I'm a stay-at-home mom right now so my days are wide open and I honestly don't know what to do with myself until I hear back!

I called my insurance yesterday and guess what? The same thing happened to me! I emailed my ins coordinator after getting off the phone with CIGNA and basically was like, WTF? No response yet. I want to scream.

That's what I feel like doing, too. I took a nap instead and I'm just hoping that whoever I talked to in customer service was wrong. The insurance coordinator is, of course, not working today, so I'll have to wait until tomorrow.

So I called the regular office number and talked to the other person who deals with insurance. Boy was he a bit of a snotty thing! He was saying "Yeah, I have a confirmation that it did go through." I just asked if he could call them and make sure, since they were telling me they have no record of it, and he was like "Um, no." o.O Not like my eventual payment for all this is helping pay your salary or anything. Not like I'm unemployed with kids and dishing out $900 a month for this insurance, so, yeah, I'm going to get a bit concerned when member services is telling me "it shouldn't take this long to get approval" but they don't have anything on file.

I'm sure you can imagine just how close I was to saying screw it and going out to eat tonight. So hungry, PMSing like a bear, and this isn't helping. ERRRGGGGHHHH!

So I called the regular office number and talked to the other person who deals with insurance. Boy was he a bit of a snotty thing! He was saying "Yeah, I have a confirmation that it did go through." I just asked if he could call them and make sure, since they were telling me they have no record of it, and he was like "Um, no." o.O Not like my eventual payment for all this is helping pay your salary or anything. Not like I'm unemployed with kids and dishing out $900 a month for this insurance, so, yeah, I'm going to get a bit concerned when member services is telling me "it shouldn't take this long to get approval" but they don't have anything on file.

I'm sure you can imagine just how close I was to saying screw it and going out to eat tonight. So hungry, PMSing like a bear, and this isn't helping. ERRRGGGGHHHH!

I had to pay $600 up front for the office "services" which included insurance coordinating, so you can imagine how annoyed I am as well. Hopefully all of this stress will pay off for us very soon! Good luck:)

I had to pay $600 up front for the office "services" which included insurance coordinating, so you can imagine how annoyed I am as well. Hopefully all of this stress will pay off for us very soon! Good luck:)

$600 up front for admin fees? That is just insane! Yes, here's to hoping we're both sleeved very soon! I look forward to the day I don't have to deal with the coordinators at the office, just the practitioners!

$600 up front for admin fees? That is just insane! Yes, here's to hoping we're both sleeved very soon! I look forward to the day I don't have to deal with the coordinators at the office, just the practitioners!

$600 paid for my NUT appointments (3 of them), psych eval, appt w/ the surgeon... basically all of the pre-op stuff. It also includes my post-op NUT appointments and unlimited amount of support group meetings afterwards.

I'm with you! My insurance got my paperwork just today (my coord. sent it on Friday) and so I'm waiting now for the insurance to approve/deny it. Anywhere between 1-15 bus days. I'll be calling every few days alright!

Still no word for me. Its not even up on my Insurance member page that anything is pending for this. Drives me insane that no one seems to know what is going on with it. I can only afford to pay for this policy for another couple months, then my savings will be gone (paying $900 per month right now!) so a quick answer and early surgery date is really important to us.

Still no word for me. Its not even up on my Insurance member page that anything is pending for this. Drives me insane that no one seems to know what is going on with it. I can only afford to pay for this policy for another couple months' date=' then my savings will be gone (paying 900 per month right now!) so a quick answer and early surgery date is really important to us.[/quote']

Don't feel bad...I stalked my insurance coordinator n BCBS...

Don't feel bad...I stalked my insurance coordinator n BCBS...

How do you get customer service at BCBS to give you an answer as to what is going on? I keep getting the runaround from them saying "we can't really look into that..."

I asked my insurance (United HC) for the "approvals department" right when I got the first customer service person.

How do you get customer service at BCBS to give you an answer as to what is going on? I keep getting the runaround from them saying "we can't really look into that..."

What # r u calling? 1800askblue?

Just got a call and I'm APPROVED!!!!! WHOOOOO!

Thank you to all of you wonderful people who kept me company during this! Wow I don't think I've been this stressed out since I was ready to give birth! lol!!

Just got a call and I'm APPROVED!!!!! WHOOOOO! Thank you to all of you wonderful people who kept me company during this! Wow I don't think I've been this stressed out since I was ready to give birth! lol!!

R u on FB? If so u should join sleeve sisters...it helps to have as much support as possible

Yay approved.

My paperwork was submitted to BCBS of AL on Monday, 11/11/13. I called BCBS today and they said it was still being reviewed, and then they reminded me that they have up to 30 business days (not including weekends) to review my case. That is a month and a half! Ridiculous!! I'm going to be calling them at least twice a week just to be the squeaky wheel! I really want to get this surgery done before the end of the year.