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United Health Care Waiting Game

Hello All,

My Job required me to have a BMI over 40 (which I have) plus 6 months of supervised diet (my Las app was on 05/02/2013), I also had to do an EKG, Cardio Echo, phycoligest evaluation, Speak to a nutritionist and do a sleep apnea test, they also needed a 5 year weight history. I finally finished all my requirements. I am now waiting on my approval. My doctor scheduled my Surgery date for 05/31/2013 I know I know I should have my approval before they schedule my surgery blah blah blah lol but honestly I can’t wait I feel like I have waited so long. I called my insurance company and I keep getting the run around, One person will tell one thing and another person well tell me something completely different . Last I heard from United they said they were missing forms, I called my Nurse and she said she sent it all and they sometimes say that to buy time but I just don’t know I am starting to lose hope. Did this happen to anyone else if so what was your outcome?

My paper work was sent to uinited on 05/07/2013 they received it on 05/10/2013.

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I'm in the same boat with Aetna I'm waiting ... My doc didn't even give me a surgery date ... Till I get approved my paper work was summited 5/6/13 ... I have a pre op class on June 14 so it's gonna be sometime after that :) ..

I have United. My UHC case manager told me it was a 3 week wait so don't call before. I just finished my Psych eval, so I haven't gotten my approval yet, but thought I'd share what they told me.

  • Author

Thank you Ladies for your reply. i will be saying a little prayer for all 3 of us.

NMJG united told me 30 days! That seems so far from now but I guess all I can do is wait and hope for the best.

Kitkat40 best of luck let me know when you get approved.

I will :)

Thank you Ladies for your reply. i will be saying a little prayer for all 3 of us.

NMJG united told me 30 days! That seems so far from now but I guess all I can do is wait and hope for the best.

Kitkat40 best of luck let me know when you get approved.

So I got a phone call today from my surgeons office I was approved :) I'm so excited ... I have an appt on June 5th with them & I can schedule my surgery date then :) ... I'm hoping for July 8 so I'm crossing my fingers ... I get it

  • Author

The wait is finally over! I gor my approval yesterday, My surgery is a week from today May 31,2013

Congrat ladies!! It will be like a whole new life. It is a lot of work but it is awesome. I am 5 months out - lost over 55 lbs and I have less than 25 left. I am a new me. All of your battles and tears will pay off!!!! Praying for y'all!

  • Author

Congrat ladies!! It will be like a whole new life. It is a lot of work but it is awesome. I am 5 months out - lost over 55 lbs and I have less than 25 left. I am a new me. All of your battles and tears will pay off!!!! Praying for y'all!

Thank you so much. I am so happy and scared at the same time

The wait is finally over! I gor my approval yesterday' date=' My surgery is a week from today May 31,2013[/quote']

Congrats !!! So exciting ...

Your got approved so much faster than I did, my 6 month appointment was inn feb and they didnt submit till march and then I didn't know I needed a second opinion till mid April.....then I was approved for RNY not sleeve so had to resubmit. Was approved yesterday but no date set because they had to "re-look at my chart...

  • Author

I called United every day. Sometimes 4 times a day to ask if they needed anything else from me or the doctor. They told me twice they didn't receive something so I would call my doctor to let them know. It kind of speeds up the process.

  • 3 weeks later...
  • Author
I have united health and they have good insurance but So slow

They are. That's why I called them non stop lol

Honestly I was approved 5 days before surgery with UnitedHealthcare Oxford (I had all of those same criteria for surgery). One of the ladies in the doc office said I might be approved as late as THE DAY BEFORE surgery. Also, first I got a letter saying that I was denied because I "failed to show proper paperwork," but a week later my doc called saying I was approved and got the corresponding letter a few days later.

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