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Oh my gosh...APPROVED! (After being told verbally I would be declined.)
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My coordinator called in my info on Monday 3/4 and was verbally told I would be declined because I didn't have a 6 month physician supervised diet (after being told in January that my only requirement was to have "tried and failed" to lose weight). She raised a fuss and I raised a fuss and we went ahead and submitted everything anyway and I planned on using Lindstrom if I got an actual denial.
I called to check on it late last week and the nurses said it had actually been sent for a physician peer to peer review, which surprised me...I thought that was only for appeals, but she said the way THEY work (Aetna Signature Administrators...a self-funded plan being administered by a third party administrator) is that if the nurse can't say "yes", it automatically goes to peer review, because nurses can't determine medical necessity. So, I figured it was just delaying the inevitable "no."
I just got a call from the nurse, telling me that the physician director approved my surgery as medically necessary after speaking with my surgeon and PCP! Hooray! I can't wait for the coordinator to call me to schedule now.