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Today I called the insurance company...

:D My surgeon's office submitted our files the week of 11/30. Insurance (United Healthcare) called them on that Friday and said they were missing my 5 year weight history. So I scrambled and it was sent in. That was the last I heard. So today I decided to call the insurance myself and see what they said and it was approved on December 4! So why didn't the surgeon's office call me about that little tidbit? Anyway, I just put a call in to the their patient advocate to see what he has to say. I had to leave a voice mail. So waiting again for a surgery date. The insurance agent said the date they had was December 20, but I'm guessing that was just a shot in the dark date. That doesn't give us enough time to do the two week liquid diet the surgeon requires of his patients. But, yay, we were approved! :lol:
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Wooo Hooooo Congrats .....Something similar happened to me , my patient advocate was on vacation .... I called and spoke to someone else and I had a date (like you) 10 days from the surgery date and he just told me to immediately start the liquid diet and I only had to do 10 days worth of the liquid diet ....So keep your fingers crossed .....

Congrats on insurance approval! Not too long to go now!

  • Author

Wooo Hooooo Congrats .....Something similar happened to me , my patient advocate was on vacation .... I called and spoke to someone else and I had a date (like you) 10 days from the surgery date and he just told me to immediately start the liquid diet and I only had to do 10 days worth of the liquid diet ....So keep your fingers crossed .....

Mel, thanks, that's what I'm doing!

Congrats on insurance approval! Not too long to go now!

Thanks, simplejaxgirl. How was your surgery?

Thanks' date=' simplejaxgirl. How was your surgery?[/quote']

Surgery itself was not a bad experience! I've had much less pain than I thought. Struggling with drinking enough fluids still which is normal but overall I feel pretty good! Thanks for asking.

Well, the good news is you are approved. As for your surgeon's office's neglect to notify you... who knows?? I was at my Nut visit last week, and I could hear the office staff going on and on about how they had spent the whole day trying to get PPO patients who's out of pocket was resetting on New Years scheduled for surgery in December. Whether you are or are not in this category, that is one possible explanation. Either you're PPO and they don't even want to deal with you, or you're not and they're too busy with the PPO people.

CONGRATULATION!! What kinda insurance do you have?? My paperwork was submitted 12/10. I called just a few minutes ago and it's still pending. :(

  • Author

Cathy, we have United Healthcare and it went very smoothly. The office submitted it on 11/29; insurance called them back with missing info request on 11/30; approval was finished on 12/4. So, less than a week for them to approve it. It should be like that for everyone.

Hopefully, you'll hear soon. Good luck.

After I posted to this thread I got great news. I was APPROVED!!!! YAY!!! My surgery is scheduled for Monday. :))

  • Author

Great news, Cathy and Monday, wow, that is quick! Congrats and best wishes.

Thank you!!!

Congratulations!!!! So happy for people getting approved! Can't wait for the day that I'll be posting mine :)

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