Please help me find my family. Two family members went to have the vertical sleeve surgery with Dr. Ponce DeLeon. They arrived yesterday and we have not heard a single word from them or the patient cordinator. Who can we contact to find out what is going on??

I don't know who you go-between is... there are several services listed on line... here are some numbers that might get you information..

TOLL FREE from USA/CANADA:

1 866 774 3002 Main Information Number

1-877-868-8057 Canada Patient Services

1-866-838-9495 Patient Services

1-866-831-4953 Patient Services

1-866-831-3865 Patient Services

info@drsergioverboonen.com (his partner?)

Good luck with that... http://www.drsergioverboonen.com/index.php?option=com_content&view=article&id=115&Itemid=177

When I had my suregery with Dr Ponce my coordinator was Trish. You can contact her at (661)886-4617 maybe she can help.

Thank you both very much for your help! 28 hours after arrival in Mexico, their patient cordinator FINALLY called us back after numerous phone calls and emails to her. She stated she had phone issues. Really?? Does the hospital not have phones?? Or how about the hotel she was staying in?? UGH! This ordeal was very nerve racking!! So scared for my family members for awhile.

FYI~ I did some research on here before posting this issue and came across Trish's information and that she also worked with Dr. Ponce DeLeon. I did try to contact her at the number and it went to a message stating that the voicemail for this number has not been set up yet.

Trish was not my family's patient cordinator. I am also going to have the vertical sleeve surgery in a few months, and I will never again use our patient cordinator due to her lack of communication skills!

_Hi,

_{I NEVER had any of these problems because I went to Dr. Aceves. I highly suggest you look into seeing Dr. Aceves. Nina is his patient coordinator and she ALWAYS has great communiction.}

_{I am so sorry you had this kind of stress. That is unthinkable!}

_Hugs,

_Suzanne